Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
3.0
Cleanliness:
3.0
Food:
3.0
Amenities:
3.0
I booked a room in the morning at 11.00, in this beautiful, according to reviews, hotel "Kolyba" on 18 b Vyzvoliteley Street, I deposited a deposit of 200 UAH on the card of Khanapetova Alla Petrovna, but to our great regret our trip was canceled in the city of Uman ( ((Having called back to the administrator at 17.00 in the evening, asking for the possibility of transferring the deposit to the next weekend, the reaction was not adequate, probably the man who introduced himself as the director of this institution was very tired of the hospitality of the Hasidim we respected, began to argue and shout at me that consider your money, and he will not transfer anything, goodbye. It was not possible to agree with the director of this institution, and, unfortunately, the money will also be returned. Be careful, according to the law and the rules in Booking, the client cannot take the deposit back, but can transfer bail the next day Do not trust!!! ! with joy will not bring)) And teach your staff politeness and respect for women! ! Thank you.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- The owner is very rude!!!
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