Beautiful, the place is just a song .. greedy staff ruined the wedding (the waiters are good, be

Written: 31 august 2015
Travel time: 29 — 31 august 2015
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 4.0
Cleanliness: 6.0
Food: 8.0
Amenities: 10.0
We celebrated the wedding! The place is just wonderful! Lake, forest, field… mmmm… atmosphere. The complex itself is excellent, the rooms are clean. Towels, slippers, comfortable beds. Delicious food, good service. There is a person who overshadowed our happiest day in life: the administrator Olya. We didn’t have stewards, and I did all the decor myself, absolutely nothing from help. All she did was only increase our account every day. We agreed that there would be large round tables, and the day before the wedding, when it was already necessary to arrange bouquets for the tables, it turned out that there would be small ones... no one warned and did not lead with an ear. On the eve of the wedding, I spent the night in a hotel, booked a room for 350 UAH, in advance, a few weeks in advance ! ! (please note that she wrote everything down with us! ), And when my husband went for the key, the rooms turned out to be sold out and we were left with a room for 450 . . Further, the morning before the ceremony, I’m standing in a wedding dress, my husband puts an arch on the pontoon in front of the lake, she comes up to me and says: “A place on the pantone costs 400 UAH! ” Further, we celebrated the second day there, and the parents bought more food and put it in refrigerators in the large hall, where they celebrated. Olya asked why so many, we explained to her that it was on the second day. We bought 3 kilos of red fish, the same amount of ham, 8 kilos of grapes, 2.5 kilos of cheese and a lot of vegetables....The tables are small, round, they were completely filled with food, the dishes stood in 2 tiers, the table did not have time to eat, changed dishes and carried away. We were told that everything that remains, we pack, and we are warmed up on the second day... so they did, but there was not even half of everything. Thank God that they themselves marinated a large amount of meat and fish, so there would not be anything to eat ! ! When the mother-in-law went into the kitchen at the end of the first day (when the guests were about to leave! ) To see what was left, she was shocked that the refrigerators were already empty. In the center of the kitchen stood three aunts of the cook, leaning on the tables. When asked where all the food was on the second day, they answered: “Everything, everything, nothing, everyone ate, everyone ate everything that was on the tables !! ” and waved their hands away from her. CAKE!! ! I ate a piece of cake when I was feeding my husband, and they put a piece on each table, the guests were tired and didn’t eat it anymore, they also thought that they would pack it... but in the end we never saw it . . I was very upset, I chose the cake for a very long time, and it was very tasty. .
In short, the food was very tasty, the service was good, but we warmed up remarkably, which left a very unpleasant imprint on this day. Bon appetit to everyone who welded, the main thing is not to choke !!!!! !
Translated automatically from Russian. View original