Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
1.0
STRONGLY DO NOT RECOMMEND.
The attitude towards the client is completely non-existent. I called and asked about the premium zone. Answered, for 700 UAH. we provide an umbrella, sunbed, towels. Do not book by phone. Well, I arrive, at the entrance I ask where the premium zone is, the security guard (by the way, the most polite of those I met), kindly brought me, showed me, told me, bought a bracelet so that I would not stand in line, The boys put a sunbed, where they showed me in the sun. The waitress took the order: coffee and a bottle of Borjomi - 171 UAH. Delivery did not wait. Further, when at half past three he asked to bring me an umbrella, the boys answered - no. I asked to call the administrator, they said - at the checkout. Okay, 15 minutes went on the search. When he had already started raising his voice, a guy came, went to look for an umbrella, there was no umbrella. They transferred my sunbed to the shade, the administrator swore an oath in 20 minutes. settle the issue. Needless to say, I did not wait for either the administrator or the umbrella.
We will keep silent about the drunken cattle in the pool and the songs “a glass of vodka on the table”.
In general, those who appreciate the service from this place should stay away.
The attitude towards the client is completely non-existent. I called and asked about the premium zone. Answered, for 700 UAH. we provide an umbrella, sunbed, towels. Do not book by phone. Well, I arrive, at the entrance I ask where the premium zone is, the security guard (by the way, the most polite of those I met), kindly brought me, showed me, told me, bought a bracelet so that I would not stand in line, The boys put a sunbed, where they showed me in the sun. The waitress took the order: coffee and a bottle of Borjomi - 171 UAH. Delivery did not wait. Further, when at half past three he asked to bring me an umbrella, the boys answered - no. I asked to call the administrator, they said - at the checkout. Okay, 15 minutes went on the search. When he had already started raising his voice, a guy came, went to look for an umbrella, there was no umbrella. They transferred my sunbed to the shade, the administrator swore an oath in 20 minutes. settle the issue. Needless to say, I did not wait for either the administrator or the umbrella.
We will keep silent about the drunken cattle in the pool and the songs “a glass of vodka on the table”.
In general, those who appreciate the service from this place should stay away.
Translated automatically from Russian. View original
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