From the administrator - complete indifference and rudeness to guests

Written: 1 september 2017
Travel time: 1 — 11 august 2017
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 2.0
Food: 3.0
Amenities: 4.0
The hotel looks good on the outside. Everything gets crappier once you get inside. An elderly rude administrator at the counter, wearing glasses - does not see, does not hear, does not feel, does not have an elementary culture of communication. No attention to the guests, in response to questions - through gritted teeth "Settle down - you will find out! ". Extremely bad reception and attitude.
As they meet, so it will continue.
I was very pleased that GALCHONOK is the only base in the first line of Zatoka, where they are rude in this way, doing a favor when meeting vacationers. Guests are not welcome here, they are simply ignored.
The culture of hospitality is at its lowest level.
At other bases - Veterok, Brigantine, Aphrodite - they were met very openly and kindly.
"Galchonok" - an example of a low culture of service and rudeness of the staff
Translated automatically from Russian. View original
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