Ужасно!!!!!!! Terrible!!!!!!!

We chose the hotel through the Booking. com app. There, by the way, the rating is high for this hotel. In vain!!!
The location of the hotel is 10 out of 10. But, the service at the hotel is terrible!! ! The owner of the hotel allowed himself to shout at his guests. Resting a family with a small child. A family that travels constantly and has been to different countries, but this is the first time they have encountered this. In a scream, he tried to humiliate the guests and prove that he had the best hotel. The best hotel where the owner yells at the guest?!! ! Although, let's say right away, repairs have not been done there for a long time. Family, booked the best room with a panoramic view. The view, of course, was great! But, the furniture in the room is old and falling apart. Mold in the bathroom. It stank very strongly. Bed linen, though washed, but it is stained and most importantly, black hair everywhere. Imagine, you call in the room, and there it would seem that on a fresh bed, someone's black hair. By the way, such hedgehog black hair was also found in food. Although, we want to note the cooks, the food is very tasty. Thanks to these lovely women and special thanks for their smiles and friendliness! Oh, such dirt and abomination, the photos will speak for themselves. On my own behalf, I want to add once again that in more than one hotel in the world, this is not allowed, so that the owner would allow decent and decent guests to shout at the good, washing his car, pouring water on the guests.
Vacation ruined!! ! If only I could give a MINUS rating to this hotel. Then he would get 10 minuses out of 10.