Разочаровался, не рекомендую Disappointed, do not recommend

We chose this hotel because last year we had a rest in the next one and I liked this one. They were wrong.
There was a family of 2 adults, 3 children. The room was booked for five.
But at the settlement 4 beach towels were given out, and 5e is impossible, because the number is 4 beds.
When I tried to go to the beach with beach towels, it turned out that they are only for the pool, I had to buy beach chairs at the nearest bazaar.
Settled without problems ~ 10:00, good number. But in 4 days it was never removed, on the third day it was not very comfortable
When settling in the room there were 5 small joints of shampoo, which ended on the first evening. At the request to replenish, refused, does not belong.

The restaurant cooks well, cocktails are brought to the pool, but constantly forget the order, we have to remind. At dinner on the second day, they added to the handwritten account a fictional dish for 140 hryvnias, despite the fact that he regularly left at least 10% for tea, they apologized.
Of good - rooms, territory, warm pool and animation for children, but the overall impression was not saved.

We have been traveling to Zatoka and Koblevo for over 10 years. Over the past 5 years, the service and the level of recreation has improved significantly, can be compared with abroad. But Leopolis lux was disappointing, hopefully an exception to the general trend.
I decided not to set foot here anymore and I do not advise you. On the Black Sea there are already a lot of more worthy options that are happy for their guests.

Everything is worse than it seems at first glance.
Last year we had a rest nearby, we liked the hotel from the outside, this year we decided to go to Leopolis, which we regretted as a result.
Rested with a family of 2 adults and 3 children, the room was also pre-booked for 5 vacationers. At the settlement they gave 4 beach towels, at the request to give the 5th to the cut refused, it turns out we have a 4-bed room and the 5th towel they can not give.
When I went to the beach, it turned out that beach towels are for sunbeds by the pool, you can't take them on beach sunbeds. I had to go to the bazaar, buy my own towels for the beach.
We stayed in the hotel for three nights, during all this hour the room was never cleaned, because the room is good on the 3rd day it was not very comfortable.
When settling in the room there were 5 small sticks with shampoo, which was enough for the first evening. When asked to renew - refused, "does not belong. "
The restaurant is specific, not bad cooking, but constantly forget the order has to be reminded. Checks are written by hand, you need to check whether on the evening of the 2nd day in the check for ~ 1500 UAH added a dish that was not ordered and brought for 140 UAH, this is despite the fact that I constantly left tea for waiters at least 10%
Of the good - "living" rooms, beautiful clean area, warm pool for children.
For more than 10 years I have been going to Zatoka or Koblevo for a few days every year.

Over the last 5 years, the level of hotels, service, restaurants has been constantly improving, really rising to the level of good foreign resorts, I have something to compare. This year, Leopolis Lux and its administration have spoiled that feeling. I really hope this problem is only for this hotel, and not the deterioration of service due to the reduction of alternatives.
Having deleted Leopolis from the list of leisure options, I do not advise you to rest there. On our Black Sea coast there are many decent options without the described problems, which are really happy for their guests.