Good hotel, but there are nuances

Written: 12 august 2017
Travel time: 31 july — 7 august 2017
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 4.0
Cleanliness: 5.0
Food: 7.0
Amenities: 8.0
Rested in August in the hotel Natalie. In general, everything was not bad: a good playground, conscientious security, a good pool. But everywhere there are small "buts". For example, the room is quite normal, there is everything you need, including a refrigerator, a balcony with a table, but for some reason there is glass above the front door, so the light from the corridor hits the room all night. The bed is large and comfortable, but there is a wooden ledge under the mattress, on which we regularly beat our legs, passing by the bed. The room was not cleaned once in 8 days. Perhaps I had to call somewhere, talk, but it was easier for me to take a broom and sweep it myself. As for the administration, there are also moments. For example, what surprised me a little, when I left, when I handed over the key, the girl answered "thank you" and that's it. No goodbye, no happy journey, no come back. All these are, of course, ordinary words, but they are so logical that when you don’t hear them, it causes some bewilderment. The beach is relatively close, there are sun loungers, the sand is clean, but there are no umbrellas. There is no rescue tower, I did not see toilets and changing rooms nearby. During the period when we were, the sea was warm and calm, but everything was in small algae. They say that they are not always there. To get to clean water, one had to swim 15 meters, there is a sandy spit and a very clean sea. Regarding food, we ate at the restaurant, the waiters were there in shifts, one shift was wonderful: smiling, friendly, the second - the complete opposite, gloomy, dissatisfied and did not even try to hide it. The food is not cheap, for example, espresso coffee - 28 UAH. , in general restaurant prices. The most tiring thing is waiting for the order, from half an hour to an hour and a half. Even if there is no one in the restaurant and the order is simple, such as mashed potatoes and sausages or dumplings, the wait is still very long. I recommend making an order in a restaurant for a certain time and then coming up, you still have to wait another 15 minutes, but not an hour and a half. There is a canteen and complex meals, you can eat there. You can choose breakfast, but lunch and dinner without a choice, what is on the menu for that day. The advantage of the dining room is that the portions are large, the meal time is 1 hour, there is no tedious waiting, the minus is that there is no choice and yet the food is "canteen" although the kitchen is one with the restaurant. Well, for some reason they don’t give out knives : ) There is a market nearby, but the prices are very high. In general, as I said earlier, the recreation center "Natalie" is generally not bad, we rested with a 3-year-old child and everything was very good for such a family vacation. So if anyone is considering spending a holiday at Natalie with a child, then I recommend it.
Translated automatically from Russian. View original