Reality did not live up to expectations

Written: 30 june 2015
Travel time: 19 — 26 june 2015
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 4.0
Cleanliness: 7.0
Food: 6.0
Amenities: 8.0
The very first thing we didn't like was the view from our rooms to the courtyard. There are no photos with such a view anywhere on the sites - these are terribly old wooden houses resembling toilets (very dreary). The yard is not equipped for a cozy rest at all, the balconies are very narrow (on the ground floor, on the upper ones a little wider), there is no place to sit in a company, if you sit under the balcony below, you will find yourself on the passageway where everyone walks and is not too lazy, includingfrom other bases. From the side of the beach, the building is unfinished, although this is not visible in the photo, there is reinforcement sticking out below, covered only with a cloth, and this is dangerous if you have small children, like ours, to be honest - it was alarming! During the week of staying at the base, we never saw security, as indicated on the website. Of all the three rooms that we rented, from the very first day, the closers on the plastic doors were broken everywhere, no one from the staff focused on this upon arrival, but upon check-out they wanted to deduct a decent amount from us (600 UAH), but they were rightdefended))) Inside the rooms (suites) are good, the furniture and plumbing are new. I was especially surprised every day more and more - the MISTRESS of the base. She tried to control everything around - where to put shoes in the room, through which gate to go to the beach, how to sit on the sun loungers, how to install umbrellas, who said hello in the morning and who didn’t, how the door should be opened in the room and all that. . . By doing this, she constantly cheated her staff and they also behaved like their employer. In general, no one liked the atmosphere, it seemed that no one was welcome here, so even when we checked out, they didn’t even say goodbye to us, silently taking the keys. Obviously next year 100% of us will not be seen there, in Zatoka there are many bases much better than "Surf", as they say "everything is known in comparison. "Have a nice holiday everyone!! !
Translated automatically from Russian. View original
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