Good hotel for families

Written: 18 july 2011
Travel time: 3 — 15 july 2011
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 7.0
Cleanliness: 5.0
Food: 7.0
Amenities: 8.0
We stayed with a 4 year old child for 2 weeks.
I liked it - the location is right on the sea, the convenience of getting there - a train, a car at hand. The territory itself and the houses are beautiful, neat, the beach is good sandy, cleaned. Good animation for children - thanks to Natasha - games, competitions, puppet theater - everything is wonderful, 3 children's mini-towns - there is something for the child to do. In the canteen, the food is quite tolerable, although monotonous, the portions are small, but from good products. We have never been to the bar, so I can’t say anything about the cuisine there. The boiler in the room broke down - they fixed it very quickly.
I didn't like it - The quality of cleaning in the rooms - you need to catch the maid and ask to clean it, and the cleaning consisted in vacuuming the center of the room. The bathroom was completely ignored by the cleaning lady, the common staircase and the hall - too. The quality of the decoration of the rooms - it is clear that they saved on everything, so the tiles are already falling off in some places, the windows and doors are warped, the roof is clearly leaking - there was a heavy downpour before our arrival, and there were clear traces of water flows on the walls. And it is from streams, not streams. Paid sunbeds and umbrellas on the beach - for such a price they could already be included in the price. Well, the price of living is clearly too high, based on the quality of the services provided.

Despite these shortcomings, the rest left a pleasant impression, they never ran into outright rudeness or refusal, the administration tried to quickly eliminate and resolve all requests and claims.
Translated automatically from Russian. View original