Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
1.0
Cleanliness:
4.0
Food:
3.0
Amenities:
4.0
My vacation was completely ruined by the attitude of the staff. The hotel itself is not bad, but the price clearly does not correspond to the level of service.
A separate issue is the administrator and receptionist. Rudeness, raised tone, absolute inability to communicate with guests and admit their own mistakes. It seems that the staff does not understand at all what service and respect for people who pay a lot of money for a vacation are.
In my opinion, employees with such an attitude should not be allowed to communicate with guests at all. It is because of them that there is no desire to return here.
I categorically do not recommend.
A separate issue is the administrator and receptionist. Rudeness, raised tone, absolute inability to communicate with guests and admit their own mistakes. It seems that the staff does not understand at all what service and respect for people who pay a lot of money for a vacation are.
In my opinion, employees with such an attitude should not be allowed to communicate with guests at all. It is because of them that there is no desire to return here.
I categorically do not recommend.
Translated automatically from Ukrainian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- The rest was spoiled by the rude attitude of the staff
- All liked it! We will recommend to friends and will definitely come back)))
- We do not recommend!
- 3 star hotel
- Not a very good hotel. No more than 3 stars
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