Reading and drawing conclusions

Written: 18 july 2011
Travel time: 6 — 15 july 2011
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 5.0
Food: 5.0
Amenities: 8.0
The first time in this hotel was a few years ago. The hotel is the same, but the service has become, as for me, much worse. But everything is in order, first positive: 1) a small private boarding house away from the noisy embankment; 2.300 meters to the sea through the boarding house "Crystal", in which there is a decent park; 3) an excellent combined children's pool (waist-high for an adult) + adult (depth 1.8 m); 4) cozy and convenient for families with children (it's good when there is everything nearby - a playground, a swimming pool, a dining room), many flowers, well-groomed lawns; 5) in the rooms there is hot water - constantly, a TV, in some there is also a refrigerator and air conditioning. For those who do not have a refrigerator, 2 common ones are displayed in the dining room; 6) in the dining room there are thermos kettles with boiled water and round-the-clock access; 7) the possibility of meals in a boarding house (3 meals a day - 100 UAH, but you can choose separately, for example, only lunch or dinner; you can also order milk porridge for children from homemade milk for breakfast - 10 UAH; breakfast and dinner, as as a rule, they consist of a main course, lunch is the first and second; 8) there is a stationary barbecue.
Negative: 1) the service has become disgusting: cleaning the room and changing bed linen 1 p. in 5 days, but what kind of cleaning is this?! ? - wipe the floor and take out the trash. No one cleaned the dust (I am silent about the cobwebs in the corners near the windows, which had not been touched for many weeks before us) and the worst thing was that no one approached the toilet, sink and shower at all. Yes, bring your own towels, they are not provided. They took out the trash themselves. 2) Food killed on the spot. We were assured that the chef had changed and became simply wonderful, but judge for yourself: in 6 days for breakfast there were 2 times a semi-edible cheese casserole; for a side dish every other day, dry pasta without oil and gravy, with a minimum of vegetables. On the 6th day, marinated hake fish served for dinner (in which even a fork did not fit, and it was simply not really possible for an adult to chew, not like a child) with pasta made us refuse breakfast and dinner at the boarding house. At the same time, I note that dinner separately cost them 40 UAH, and we ended up eating elsewhere for 30 UAH. and much tastier. Children ordered porridge separately for breakfast. For 10 days, every other day they served alternately oatmeal, then vermicelli, only on the 10th day they gave rice porridge. The only thing that the cook did well for some reason was dinners, although they were also not very diverse, but edible. But sometimes they also caused bewilderment, for example. for the 1st - mushroom soup, for the 2nd - stewed potatoes with beans and mushrooms, cabbage salad with peas. Note that many children of preschool age. And how to choose here? For tea, shop-bought cookies were served monotonous (when we went for the 1st time, that cook herself baked various zdoba). Although they were on the sea, they practically did not serve fish. 3) Special attention deserves the serving of dishes and serving. Previously, as in any decent places, cutlery was served separately to each in a napkin. Now I had to take them myself from deep glasses, and all the cutlery stood with the handles down, i. e. like it or not, but choosing the same fork for yourself, you will touch the next one. A friend's daughter had a "jam" on her lip, although we also wiped all the cutlery ourselves. Bread could be served stale, you had to ask for a replacement. For the second, everything was served in one plate piled up: both a salad and a side dish. At what there was always a lot of garnish, and salad, for appearances. Salads were either tomatoes with cucumbers, or fresh cabbage with something, that's all.
In general, if you replace the staff, then it would be a great vacation for everyone! If next year it is still replaced, then you can safely go! : )
Translated automatically from Russian. View original