I do not recommend. Inadequate value for money

Written: 25 august 2015
Travel time: 10 — 20 august 2015
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 3.0
Food: 1.0
Amenities: 5.0
Good afternoon!
We had a family vacation in Troika from August 10-20.2015 - two adults and a child 5.5 years old.
To say that we are disappointed is an understatement. Our opinion - inadequate ratio "price-quality". For the same money we rested in Ukraine (Truskavets) - the received service and emotions are many times higher! Have you ever counted the days until you leave on vacation?

Territory and location. The advantage is the first line from the sea and a large territory. Taking into account the fact that ZhP is a village and there is simply nowhere to take a walk, the territory is an invaluable advantage in this case. But there were nuances here. We rested in the playground area, which is adjacent to the pool with a children's area. So this territory of the playground was quite dirty for the first 5 days - bags, glasses, napkins, etc. It was cleaned only once in our presence. The employees said that the person in charge was fired for failure to fulfill duties and now the load was distributed among the remaining ones. No one arranges sunbeds, no one washes, they are just dirty.
We rented a room in the main building on the attic floor. That is one of the best. But there were nuances: there are no dishes in the room; light zoning is not provided (that is, if someone wants to sleep, and someone else wants to read a book, it’s impossible; the light turns on only in one place and 3 bulbs at once). Room cleaning every 5 days!! ! Guests, who are called "holidays", must take out the garbage and sweep, wash the floor, etc. After 5 days, a note appeared on the door asking them to leave the key at the reception for scheduled cleaning after 14.00. Since the child has daytime sleep, the time is inconvenient. In total, I did not observe the cleaning... There is no bedspread on the bed. Plumbing is old and falling apart. We, in order not to contact the ladies at the reception, bought some parts that had fallen off ourselves and asked to replace the employee.
The dining room is a hotel story. I read enthusiastic comments and do not understand who wrote them. Perhaps I was unlucky and had “the wrong shift”. But, to be honest, I doubt that everything is consistent. On the day of arrival, we came to have lunch at 14.20, that is, 20 minutes after the start of lunch. There was nothing. From meat - chicken leftovers (these are leftovers, not pieces), overcooked liver cutlets. There were no salads, there were the remains of a tomato (5 pieces), which were floating alone in water mixed with tomato juice. And this is in the Kherson region - a tomato region. We decided to wait for dinner and arrive on time. We got more food, but it was tasteless - burnt cabbage, dumplings of incomprehensible quality, cream tomatoes with a black core, etc. In short, we refused food, they returned the money to us with displeased expressions “Well, I don’t know, everyone likes it... » I think it's not self-respecting to hunt for food and end up eating bad food from dirty dishes. For the same money, you could have a great breakfast, lunch and dinner on the terrace of the Favorita and feel like a person.
The beach is probably beyond description. Dirt, crowds, mouthpieces advertising their services, dangerous motor boats right next to floating tourists, the stink of overcooked donuts / pasties, loud music that makes you fall into a trance... You could swim in the sea only from 7.30 to 9.00.

Total, I repeat, this is an inadequate service for the money requested. I don't recommend anyone to go to this place. And she swore herself. Although it is a pity that in the native Kherson region there is nowhere to relax? .
Olga.
Kyiv.
Translated automatically from Russian. View original