Fly in the ointment in a barrel of honey

Written: 12 july 2012
Travel time: 22 june — 8 july 2012
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 6.0
Cleanliness: 8.0
Food: 5.0
Amenities: 9.0
We rested with our family in a sanatorium from 23.06 to 08.07. 12 I would like to add a little tar to the sweet barrel of honey. Not out of harm. Just for information. But everything is in order. Settlement. Everything went quite well. It was a little annoying that they were forced to fill out the cards, but oh well. Ahead of rest and mood did not spoil. They settled us in the first half for, so we had time to have lunch and dinner. The first problem appeared at night. The youngest son (4 years old) started having abdominal pain. I went down to the on-duty medical worker in the office on the first floor in the first building. She did not get up, offered to drink No-shpu. My child was crying, to explain plainly that he could not do anything with him, I myself could not understand anything. Three hours have passed. During this time, the health worker (I’m sorry I didn’t remember her name) went through all the possible causes of pain: the fact that the child caught a cold and had cystitis after swimming in the pool, and offered aspirin, other painkillers, etc. At my request, call an ambulance or take the child to the doctor did not react in any way, as if she simply did not hear me. When I was already tired of watching my son suffer, I just went to the reception and asked me to call an ambulance. How surprised I was when the girl who was on duty at night said that she did not know the ambulance phone and took me back to the damned office. There I already threw a scandal. Finally, the health worker went up to our room, looked at the baby, said that we had appendicitis and wrote out a referral to the hospital, called a taxi (naturally at my expense). While I was carrying the child to the car, he vomited. Everything immediately fell into place, I didn’t take the baby anywhere, I went to the pharmacy myself (3 a. m. ), bought all the medicines for poisoning, gave the child a drink, the baby fell asleep. The most terrible thing in this story was that on one of the visits to the ill-fated office, when I asked to call an ambulance, I was offered to wait until the doctor appeared in the sanatorium in the morning. It turned out that my child had to suffer for another 7-8 hours. After what happened, I came to the conclusion that, in principle, in a sanatorium with such a large number of children, there should be a doctor (and not a nurse) around the clock, and maybe even a pediatrician. Because even when the daughter of one of the vacationers (together sunbathing by the pool) broke her arm, sitting on a broken chair (be careful), the sanatorium could not help her. Absolutely strangers helped organize the car, I had to go to the hospital twice, because they didn’t initially give a referral and didn’t accept it without a referral, they agreed with the doctors so that the girl was examined because it was a day off and it was late, well, everything and so on. Conclusion: if you suddenly have unforeseen problems, be prepared for the fact that you will have to solve them yourself. There is no one to provide first aid there and you should not rely on it. Nutrition. The first days (we ate in the VIP room) didn’t really bother us. Well, out of 6 dishes, 3 are usually cold. Well, it's just a coincidence. And it turned out that the pattern. On the third day, the same six-course menu was already starting to get out of hand. And what's the menu. To be honest, there is nothing. If it is chakhokhbili from chickens, then it would be more correct to call their bones chakhokhbili, because there is simply no meat on them. If these are cutlets, then the share of meat in them is no more than 10-15%. The children approached this "All Inclusive" and did not know what to take, because they simply did not want anything. There were no salads either. There were vegetables. The same ones, but in different combinations. Of the desserts, only buns for dinner. Fruit, don't even ask. Chopped oranges, apples. Cookies and the shop. There are tongs so as not to take cookies with your hands, but there are no plates where you put these cookies. You need to run after her to the other end of the room. Clever. I would like to somehow see tea, coffee, wine cards. And then we learned that you can drink tea with honey only after we saw this honey at the hostess of the sanatorium, who at that time was resting and went to have lunch. Yes, and honey was enough for a few days. Then for the "mortals" it ended. They didn’t order wine, because they simply didn’t stop and ask how much it costs. There would be a wine list - they looked, chose, ordered, drank, paid. When, returning home, we went to have lunch in the dining room at the railway station in Simferopol, we almost burst with delight. A simple dining room - and what kind of cuisine, what dishes. We dined there with such pleasure... Invite the cook, I advise. Swimming pool. The idea is just great. So you need to go to the sea, and in the interval between procedures there is simply no time for this, swimming in the pool is a real pleasure. But even here it was not without problems. For some reason, in the children's pool, the water temperature was always lower than in the others and was only 22 degrees. For several days we silently watched our children freeze, and then I could not stand it anymore and went up to the director of the sanatorium. He made round eyes, but corrected the situation. The water became much warmer, even reaching 30 degrees. Treatment. The first thing that surprised me was that doctors absolutely do not need sanatorium cards or certificates. They didn’t even take them away from me for a child, I still have them. Choose the program yourself. The procedures according to the program will be assigned to you. Ask for a survey if you like. The price is included, but not assigned. I liked the vacuum massage the most. I took baths and showers with caution, as one of the workers warned me not to stand on rugs with bare feet. There is no processing. Yes, and the baths are not cleaned after each. A lot of people don't make it. Drained the water and put in new water. My husband was assigned a Evminov simulator. The thing is good - but no instructor. But the third lesson, she only explained a few exercises to him. And it seems like a good thing, but it didn't work. That's why my husband didn't go. Engaged in their own imagination was not enough. I also went to aerobics in the pool. But even there the water was cold. It was not comfortable in the water. For this, all employees are terribly intimidated by financial reports, etc. They are so afraid of reporting incorrectly that they simply go into conflict with vacationers, if only something was not right there. I needed to replace an equivalent procedure at a cost with another one, so I had to go all the way to the head doctor to get permission. She, of course, made round eyes and did not understand why I was denied this right away. Sea. As they say, the sea is also the sea in Africa. But that's where it all ends. The beach itself is not equipped in any way. Sunbeds. Umbrellas and all. It's very inconvenient that you can't eat there. The cafe is far away and the locals don’t really wear it, because the beach is at the very end of the promenade. In the water, huge slippery stones interfere very much. If someone has shoes left after visiting Egypt, take them with you. Come in handy. Very inconvenient bus schedule. So, we were on procedures in the morning, and we went to the sea only at 11.45. Lunch from 13.00 to 15.00. That means it's already late for lunch. I note that it is impossible to group procedures only for the morning or only for the evening, because there are procedures (for example, massage), after which water procedures are possible only after 2 hours. Therefore, they shared. Water in the morning and massage in the evening. Accommodation. The room is quite comfortable. The furniture is old. Two wardrobes and no shelves to put things. There is a chest of drawers, but it is behind the bed and you can only pull out the top drawer. And the bed is the same name. Two ottomans were placed across - that's the bed. The seam remained, my husband constantly had a backache. The bath is leaking. After every swim there is a puddle. The light bulb in the toilet burned out at 20.00. We contacted the front desk and they said come in the morning. Everyone has already dispersed. I had to unscrew it myself in the corridor and screw it in the toilet. When it rained the room just flooded. We spent the night in a double room. My husband and I slept on the floor, the children on the beds (thank God). The rain ended by 11 pm, but again at the reception they said that there was no one, save yourself. I really like how the services work. I have to rush around the room with a basin in the dark (the wiring was flooded, the light was turned off), and the sleep of the services of the sanatorium is sacred. She slept peacefully and even at 8 am they were not yet at work. The beauty. I waited after the flood when they make the wiring. Waiting for an apology for sleeping on the floor. Didn't wait. I went to look for the director. He, as always, was very surprised, but everything was fixed in the near future. In general, the director is a kind of kind wizard. He walks around the sanatorium for days, watching everything. If something happened to you, go to him and he will fix everything. Although it would be better if the cases simply warn and not decide when they come. . . I don't know what else to write. Everything seems to be fine, but I did not enjoy the rest. All my observations are not only my opinion. I got all the information from communication with people and employees of the sanatorium. When I asked if I would go there again, I don't know. . There were too many embarrassing moments to watch. And I just wanted to relax. Good for those who have never been anywhere and have nothing to compare with. Yes, one more thing. Usually when all inclusive, there is free bottled drinking water in the rooms. This is not the case at the resort. In the bar of the USSR 1.5 liters 15 hryvnia. Although in the city you can buy for 6 hryvnia. They took bottles and drained coolers. The workers at that time watched everything with such hatred, it seems they were ready to kill...
Translated automatically from Russian. View original