quiet horror

Written: 9 june 2016
Travel time: 1 — 7 may 2016
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Traveled with my husband and 4 year old son. The sanatorium met with indifference and a two-hour wait for check-in. The Suite for 6400 per day was not prepared for settlement (although it was paid for two months in advance) The bathroom is dirty. on the sink and in the shower stall some hair and soap streaks. Toilet paper and soap supplies were missing. Ok, it’s not scary, we went to the store and bought everything, but it was still interesting, would the staff remember their duties or not? After all, the room cost almost 100 thousand, well, it definitely should have been enough for paper)) Toilet paper was brought to the room only on the fourth day, and then after a not very pleasant conversation with the management of the sanatorium. We did not receive hot water immediately either, on the third day, after repeated requests to the administrator. The rooms were cleaned very superficially, by the end of the stay in the room, one could draw on the dusty bedside table. As for treatment, I can say that there are very few procedures in the list. . If you can call blood pressure measurement or walking on pebbles along the health path a procedure, I can say that, for example, in other sanatoriums in Russia, these procedures are generally provided free of charge. Medical equipment is old. But this is not the main thing, and the main thing is that those who plan to go to this sanatorium, be prepared to overcome daily quests to overcome difficulties to find a way out of the building to the street, especially if you are accommodated in the first building. Since the administration saves on security, there is only one exit and entrance from the sanatorium for the entire rather large territory. all other gates and gates convenient for residents, for example, the first building are locked. (At the same time, the security of the territory is weak. There is no access control. ) I witnessed how the resting grannies overcame numerous descents and ascents to endless passages from one building to another, stopped halfway and, unable to overcome the next flight of stairs, returned to the room without reaching to the procedures that can be obtained once in the medical corps. There is no mention of ramps for the disabled at all. Having stayed in the sanatorium for two weeks, I still did not understand what age audience this sanatorium is designed for? For older people, this is a definite test. The sanatorium is located on a mountain slope, there are many stair lifts, a medical building - the entrance to which leads to a stair lift equal to the third floor. And not everyone will be able to overcome the daily rise, this is really true. . . Sad. . . For young people, they also do not really want to create conditions there. Animator, elderly man. a musical selection from Maya Kristalinskaya's music library does not add optimism. Gym, oh! This is a separate song)) In the basement with a terrible heavy air, with simulators made in 1975, all tied up with electrical tape and wires. . . sad sight.... but if at least the floor was washed there, then one could play ball or table tennis with the child. Feet just stuck to the dirty floor. Therefore, the second time to go there, the desire did not arise. The resort is also not designed for children. Don't even wait. that your child will be engaged or entertained there, no, this will not happen. All everyday problems and inconveniences could have been immediately resolved and smoothed out and the rest would not have been overshadowed by these moments, but after a conversation with the management of the sanatorium, we realized that vacationers mean nothing to them. Sarcasm and indifference are the visiting card of the sanatorium administration. Therefore, we tried to spend as much time as possible outside the territory of the sanatorium. Walking along the promenade, we saw many other hotels and inns. We talked with their residents, we realized that we overpaid at times and made a mistake with the choice of a place to stay. Therefore, I advise everyone, be sure to read the reviews and focus on the ratings!
Translated automatically from Russian. View original