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Service:
8.0
Cleanliness:
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Food:
2.0
Amenities:
9.0
Blatant theft in Julian, Evpatoria.
On the night of August 27.2010 to August 28.2010, a laptop, money in a case, a wallet and a camera were taken from our room at the Juliana Hotel in Evpatoria. My nine-year-old son and I were sleeping at that time. The laptop was disconnected from charging on the bedside table next to the son's head, the rest was collected and taken out. Our holiday is over. Then followed the sleepless nights of my son and mine. We didn't sleep. After all, they knew that they could get to us. On August 31.2010, we left Evpatoria. The hotel administration refused to compensate for our material, and to a greater extent, moral damage. The laptop contained a lot of work and secret information, the cost of which is much higher than other losses. The security camera could not capture the criminal, because it did not reach the room at the end of the corridor. The thief had to take out and collect all the things in a case. He did it on the territory of the hotel and the camera at the exit already recorded him leaving with our case, the paper on the case was white, which was attached to the reception. We handed over the laptop every day to the safe.
A criminal case is opened on the fact of theft. The owner of the hotel in the past is a high-ranking rank in the Evpatoria police.
The investigator in the case is police captain Natalia Lobas. She, along with her colleagues, arrived after our call and drew up the relevant protocols. Although fingerprints were not taken on the laptop's charging plug. I didn't touch him until I arrived.
The director of the hotel, a former police officer, is trying to convince the investigation that this is a visiting guest performer. And it does not deny the fact that neither the security nor the receptionist stopped a man with a towel, who entered the territory without hindrance and went into the rooms and began to pull the door handles. Incoming and outgoing cars are also not checked for passes. And in the parking lots of cars worth over $ 100.000. That is, anyone can enter the hotel and go to the rooms. Security cameras do not perform the function of crime prevention. Since the monitor is not constantly sitting guard. They are reviewed after the incident. Also, the administration is trying to convince us that our room was not closed, which my son and I deny. We checked every evening how it was closed.
One could believe the administration, if not for the multiple but:
1. Having met us upon arrival, the administrators convinced that they had never had thefts and it was not worth renting a laptop and settled us in a room that was not visible by the cameraJJJ We did not listen and handed over the laptop.
2. On the website of the Interbook Crimea agency, where we booked a room, it is indicated that the hotel has WIFI Internet, the administrator confirmed this by phone before our arrival and said that the Internet works at tables outside by the pool. But as it turned out, it only works at the bar of the cafe, where the lighthouse is located and there is no air conditioning. Apparently, there was a calculation that there would be orders for alcohol, but... we only drink non-carbonated mineral water and herbal tea. And we failed to use it to our detriment. In addition, we managed to access the Internet only after buying an Ukrtelecom card outside the hotel. The service is amazing!!!
3. According to the recording of the security camera, it was clear that the person who allegedly entered the hotel was very well versed in the location of the hotel and found a place not viewed by the camera in order to open the room and collect things in the corridor, the laptop and the camera were not in the case.
4. Three days remained before our departure - little time to search and clarify the circumstances. This is usually done if the hotel staff is involved in the theft. My son and I were left without things and a penny of money.
About other delights of rest in Evpatoria - in the next message.
On the night of August 27.2010 to August 28.2010, a laptop, money in a case, a wallet and a camera were taken from our room at the Juliana Hotel in Evpatoria. My nine-year-old son and I were sleeping at that time. The laptop was disconnected from charging on the bedside table next to the son's head, the rest was collected and taken out. Our holiday is over. Then followed the sleepless nights of my son and mine. We didn't sleep. After all, they knew that they could get to us. On August 31.2010, we left Evpatoria. The hotel administration refused to compensate for our material, and to a greater extent, moral damage. The laptop contained a lot of work and secret information, the cost of which is much higher than other losses. The security camera could not capture the criminal, because it did not reach the room at the end of the corridor. The thief had to take out and collect all the things in a case. He did it on the territory of the hotel and the camera at the exit already recorded him leaving with our case, the paper on the case was white, which was attached to the reception. We handed over the laptop every day to the safe.
A criminal case is opened on the fact of theft. The owner of the hotel in the past is a high-ranking rank in the Evpatoria police.
The investigator in the case is police captain Natalia Lobas. She, along with her colleagues, arrived after our call and drew up the relevant protocols. Although fingerprints were not taken on the laptop's charging plug. I didn't touch him until I arrived.
The director of the hotel, a former police officer, is trying to convince the investigation that this is a visiting guest performer. And it does not deny the fact that neither the security nor the receptionist stopped a man with a towel, who entered the territory without hindrance and went into the rooms and began to pull the door handles. Incoming and outgoing cars are also not checked for passes. And in the parking lots of cars worth over $ 100.000. That is, anyone can enter the hotel and go to the rooms. Security cameras do not perform the function of crime prevention. Since the monitor is not constantly sitting guard. They are reviewed after the incident. Also, the administration is trying to convince us that our room was not closed, which my son and I deny. We checked every evening how it was closed.
One could believe the administration, if not for the multiple but:
1. Having met us upon arrival, the administrators convinced that they had never had thefts and it was not worth renting a laptop and settled us in a room that was not visible by the cameraJJJ We did not listen and handed over the laptop.
2. On the website of the Interbook Crimea agency, where we booked a room, it is indicated that the hotel has WIFI Internet, the administrator confirmed this by phone before our arrival and said that the Internet works at tables outside by the pool. But as it turned out, it only works at the bar of the cafe, where the lighthouse is located and there is no air conditioning. Apparently, there was a calculation that there would be orders for alcohol, but... we only drink non-carbonated mineral water and herbal tea. And we failed to use it to our detriment. In addition, we managed to access the Internet only after buying an Ukrtelecom card outside the hotel. The service is amazing!!!
3. According to the recording of the security camera, it was clear that the person who allegedly entered the hotel was very well versed in the location of the hotel and found a place not viewed by the camera in order to open the room and collect things in the corridor, the laptop and the camera were not in the case.
4. Three days remained before our departure - little time to search and clarify the circumstances. This is usually done if the hotel staff is involved in the theft. My son and I were left without things and a penny of money.
About other delights of rest in Evpatoria - in the next message.
Translated automatically from Russian. View original
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