Отвратительно в столовой и обслуживание горничных Disgusting in the dining room and maid service

In the cafeteria, 90% of the staff should be fired. Remove the entire old staff to hell, leave only the green youth, who are not yet accustomed to the established order. In the dining room there is a constant replacement of expensive products with cheaper ones. Unfortunately, I can’t post a photo yet - we took it as a keepsake several times along with the menu (what was on the custom menu and what was actually brought). Since this year, the sanatorium has replaced the buffet with a customized menu. Leaving for the Dream, they read reviews - everyone called the work of the dining room the main problem. Actually, with the transition to custom meals, nothing has changed. For example, crab sticks are added to the ordered squid salad, boiled pollock is served instead of fried fish, etc. But the cost of lunch I paid was calculated based on the cost of the products indicated on the menu. Do not add dairy products. According to the menu, 200 ml, pour no more than 120 ml (that is, in fact, a little more than half a glass). Products are not reported. For example, sour cream in dumplings, casseroles, cheesecakes, etc. In response to the demand to bring sour cream, they lie that it is not. They bring it only after you repeatedly insist on your own. Salads are brought without dressing, although the dressing is on the menu. In response to any comments from vacationers, they refer to the stupidity of young waiters, who in fact only serve what they put on plates in the kitchen and gave out. To be honest, it was very disappointing for the waitress girl, who was fired because of the remarks of vacationers about the work of the dining room. The remarks from the vacationers were not for her and this was clearly discussed with the dining room staff when the quality of the dishes was discussed. The complaints were about the work of the cooks, the head waitress and the woman sitting at the entrance to the dining room, and not about the young waiters who deliver the dishes. But it turned out that it was easier to turn all the arrows on this green youth and get rid of it indicatively. It seems like they heard the comments and carried out the work. But the next day, the same thing is repeated: underfilling, underfilling and replacing products. And the new waitress just bats her eyes, not understanding the claims. Drinks (coffee and cocoa) are a different story altogether. . In response to the remark that the teapots are empty, the madam, sitting at the entrance to the dining room, declares: "Find the head waitress and tell it to her!!! ". We have received this answer many times. I just want to ask: you guys didn’t confuse anything ?? ? I am a vacationer and should not look for irresponsible staff who do not care at all. And I don’t have to run around the large dining room or utility rooms like the kitchen to get groceries on my own to find a person from the dining room staff who is completely unfamiliar to me. People just leave without getting what they want. I saw the senior waitress three times in two weeks in the hall. Once a resting woman followed her into the kitchen. The quality of the products is extremely low - heavily winded salads, semi-finished meats are completely rubbery, sometimes ice dishes are served that no one thinks to warm up. With everything described, the cost of lunch is 250 rubles. That is, 750 rubles per day. In Evpatoria, a standard business lunch is about 250 rubles. If they knew that there were such problems with the dining room, they would not have taken food. It turns out that it is possible. . . It's terrible that the canteen staff does not understand that they are digging a hole for themselves. . After all, after such frills, they will not go to them - they will prefer the same Turkey. The cost is commensurate with 3-4 stars when checking into a large room. And after all, they are sitting, complaining that only 200 people came to them this year instead of 1.500 people. I am very surprised that even 200 people came. . . And what hell would it be if 1500 people came?? ? Is it really necessary to have a super brain to understand that you yourself scare people away from yourself with a filthy attitude ?? ? There are also big complaints about the maids. On the day of check-in (in the most expensive suite) we found used shampoo sachets and other rubbish in the bathroom. According to other signs, it was decided that there was no cleaning at all. Only the bed was changed. There was rubbish on the carpet. As a result, they themselves bought chemistry and washed everything in the bathroom. The maids are in the building only half a day maximum. Tidying is very formal - a couple of times to run the brush over the toilet and pick up the trash....The whole tidying of the two-room suite took them no more than five minutes. We deliberately left rubbish-indicators in the rooms - nothing was removed before our departure. Well, you can't be that lazy! And this despite the fact that the load in the sanatorium was minimal. The beach closes at six o'clock. So if you want to sunbathe before dinner, you will sunbathe in the heat. In general, the beach is well maintained. Walk to it for about 20 minutes. There are buses from the resort on schedule. Only the sunbeds are wooden. I will not say that they are comfortable)). . but at least something. The toilet is across the road. Two holes in the floor : ), no doors. Go to the toilet for everyone to see. The only one I feel sorry for from the staff of the sanatorium is the gardeners. These are real hard workers, from which it is worth taking an example. Their work is highly respected. Very, very beautiful and well-groomed territory, someone is constantly working. Either they water it, then they cut it, then they loosen it... It's a pity for them. . with such a service, they will soon be out of work.