Отношение персонала испортило все! The attitude of the staff ruined everything!

Good hotel, close to the sea. I really liked Koktebel. At first we were settled normally, there were three of us, we rented two rooms. My sister was alone in the room (she paid the same as we did for two). Bed linen was brought to her on a DOUBLE bed as if on a single bed, imagine the view of a half-made bed, in a dream you need to control yourself so that when you turn around, you don’t end up on a bare mattress. . . Employee Lyuba decided that it would do just fine. We found out late, when we went to bed, we didn't go looking for Lyuba at night. My husband and I were settled in a room, then after a couple of hours, the same Lyuba asked to move to another - well, things did not have time to completely disassemble. I am a normal person, I always go forward, they moved. The next day, Lyuba again comes up to me and asks my sister (why she didn’t come to her, but to me remains a mystery) to vacate the room before 9 am (check-out time is 12-00), they need the number, but the things themselves moved in with us for half a day.... I'm not a scandalous person, but you can't use it so impudently. . . They asked to recalculate and give a discount for early check-out, so she didn’t even greet us anymore, and when we left, she was also rude. If I were the owner, I would think about changing the staff. The feeling remained that we were poor relatives and let us live for free. This hotel will NEVER EVER! we won't go.