Disrespectful attitude towards customers, theft in the rooms!

Written: 13 february 2020
Travel time: 3 — 9 february 2020
We arrived at "Zhayvoronok" in order to get medical treatment and see Transcarpathia. We chose between this hotel and the hotel in Kosino, but the prices of Zhaivoronka were outweighed. When settling, a slight sovietness was felt - these are the thinnest walls in the room, and the same type of breakfast, and the gloomy faces of the attendants. But this did not spoil the holiday mood until ...we left for the whole day on an excursion to Budapest, and the room was put up for cleaning.

The next morning, when I go to breakfast, I don't find my Nike sweatpants! Not believing our eyes, my husband and I turned the number over 3 times! They are not here! Turning to the administrators, we heard phrases like "What are you! We have never had this and cannot be, you lost them yourself, but you want to blame our most honest maids! ". When asked about cameras - we don't have cameras there!

When asked if the hotel could somehow compensate for the loss of a thing worth 1400 UAH (for example, free access to the pools), I heard the answer: "So everyone wants to come with the goal of having something with us. " When I said that I would call the police, they answered: "Let's call it ourselves. "

And then I realized where I got - mutual responsibility and a rotten scoop! Not in the external surroundings (although here too), but in RELATIONSHIP TO CLIENTS! As a result, the vacation was spoiled, once again I remembered the wise saying: "Cheap fish - rotten yushka" (although not so cheap). Who is going to go to the Zhayvoronok, be vigilant, but it's better not to go. For people who, like me, have traveled at least a little around the world - it generally sucks! Boredom and the accumulation of pensioners and children in rather small pools! The only positive thing is their restaurant! Good food and great service!
Translated automatically from Russian. View original