Роздратування Irritation

This is the second time we are resting in Zhayvoronok, well, we are supposedly tolerating everything, but on the last day an unpleasant incident happened. If it weren't for him, I would never have left a negative review. So, in order:
1. When checking in the room (just like the sovka, only there was no act of acceptance-transfer...for some reason) it turned out that one of the towels had a slightly different shade. The maids said "this is not ours, ours is darker in color". When and how the substitution happened does not come to mind, because they went to the pool with towels with the inscription "Zhayvoronok". However, this towel is also from Zhayvoronok, or from another floor, or another building. The arguments that someone would hand over "our" towel - did not work. It's not about the 400 UAH that they paid for the alleged SHORTAGE, that is, THEFT, but in relation to the client : ) The residue remained unpleasant! The hotel's advice is this - put a guy with a gun next to each hanger, or an ID on each towel. It's a shame, very shameful, is 35 thousand spent on a week's vacation really worth it? By the way, I advise Zhayvoronka's accountants to learn the term "RESORTYTSYA", and not operate only with the terms "Scarcity" and "Excess".
2. Restaurant: we celebrated a birthday, we chose a table in the 2nd hall in such a way that we could see the Christmas tree and the stage with the saxophonist. An unpleasant surprise was that in the middle between the halls they put a hanger with the visitors' outerwear, and this despite the fact that the restaurant has a cloakroom. Upon request, the hanger was moved, but not for long, because it also interfered with other visitors for some reason. The food was supposedly normal, but the next day - heartburn, nausea and vomiting

3. Room: 105, building D - terrible! The toilet smells of sewage, garlic and vomit (not constantly, but periodically. Whether the wind changes direction or other factors - it's hard to say). Beds and mattresses - probably written off from some pioneer camp. They probably haven't heard of double beds in Zhayvoronka. There is ONE outlet near the bed, so don't dream that you can charge several devices at the same time. Near 105 D, there are 4 air conditioners on the outer wall, so you will sleep to their soothing roar, the shelling in Kyiv is quieter. And the icing on the cake are the gasoline-diesel minibuses that have a habit of warming up for half an hour under the hotel windows. The stench is so bad that it makes your head spin. So you have to choose between the stench from the toilet or the exhaust fumes from the minibuses. The internet in the room is barely working, probably because they were wired out of the blue. There is no kettle in the room, so don't dream of drinking tea or coffee in bed. You have to get up and go to the canteen or cafe.
4. Pools: You will be very lucky if there is electricity. If there is no electricity, the generators do not pull the pumps, so the temperature in the outdoor pools is 35 degrees, brrr. The Roman steam room will most likely not work on schedule. A short run in the open space - and a temperature with bronchitis is guaranteed. Visitors are brought on weekends and holidays by buses, minibuses. Thank God that the hotel does not have an electric train. So, the number of people is such that you cannot get into the pool, you have to push with your elbows, it is just terrible, the solarium does not work, so do not believe the advertising brochures
5. Peace and quiet - and don't dream! There is absolutely no soundproofing. The foreman must have been very thieving. You'll be lucky if there are no snorers on your floor, because you can hear all the sounds generated within a radius of 100 m. At 7 am, there is such a commotion from doors and people running around that you want to hide in a bomb shelter. In a word - the hotel is terrible, for a towel that was accidentally replaced - they will crush you, the little ones are unlucky! I will leave tomorrow, at the reception I will return the towel, for the alleged shortage of which I paid 400 UAH. Management, you should check that the accounting department records the surplus and pays taxes.
6. Finally, a piece of advice for those who still decide to relax in Zhayvoronka - do not go here during the holidays, because prices are doubled, there are also many more vacationers, and the service, accordingly, is many times worse!