Gold Palace Bukovel 3*– Reviews

1
Rating 4.010
based on
1 reviews
6.0 Rooms
1.0 Service
6.0 Cleanliness
2.0 Food
4.0 Amenities
This hotel is located in Bukovel Ski Resort, less than 1 km from Bukovel Ski Lift and 1.9 km from Bukovel 7 Ski Lift. Guests at the hotel will be able to enjoy activities in and around the property, like skiing and cycling. The hotel is suitable for everyone who wants to relax in nature, away from the hustle and bustle of the big city.More →
аватар trerttew
 •  traveled 3 years ago
Rating 4.0
Rested in the autumn at the hotel. But we are writing a review "inspired" by what we saw in the story about the beating of guests ... We were surprised by the high (I think artificially created) rating of the hotel and, unfortunately, stopped at it. This is not the first time in Bukovel - there is something to compare. … More ▾ Rested in the autumn at the hotel. But we are writing a review "inspired" by what we saw in the story about the beating of guests ...
We were surprised by the high (I think artificially created) rating of the hotel and, unfortunately, stopped at it.
This is not the first time in Bukovel - there is something to compare. Moreover, there was always only a positive impression of demarcation, but not in this case!
Apparently, they did not leave a response immediately, because the hotel owner and her husband are very nice people. And do not deserve such reviews ...
But! ! ! ! ! ! ! ! ! ! ! Everything is spoiled by disgusting staff. Uninitiated and uncultured. It seems that all the most unprofessional, disgusting and unpleasant people have gathered in one place. Starting with the administrator and ending with the girls bartenders. Smiles or how kindness is inherent in Western Ukraine - NO! Sour faces and indifference.
Even on arrival, a disgusting impression of the staff.
The maid looks and behaves like a "market woman", allowing tactlessness and doing her job at 3 with a minus. If such a maid and waiters and bartenders worked in Fomich, Radisson or Mardan Palace, there would be no guests.
By the way, the owner of the hotel is friends with the owner of Mardan Palace, but for some reason did not take as an example their service (buffet and always kindness) and customer focus.
The chef cooks very well, but as you are served ...reflects the desire to dine and dine at the hotel. That's why everyone goes to the neighboring restaurants to eat, where you are received with a smile and create an atmosphere of friendliness.
The pool is not bad - clean daily.
The furniture is fresh.
However, the territory is under constant repair.
As a summary, I understand the girls from the plot and I think that the case should be brought to an indictment and a verdict.
I also recommend that girls contact the State Tax Inspectorate, the State Food and Consumer Service, the State Emergency Service and the State Labor Inspectorate to inspect this institution.
I recommend the owners of the institution to replace the entire staff - to take professional and mostly friendly people focused on customers and apologize to the victims.


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Отель расположен на горнолыжном курорте Буковель, менее чем в 1 км от горнолыжного подъемника «Буковель» и в 1,9 км от горнолыжного подъемника «Буковель 7». Гости отеля могут заняться различными видами активного отдыха, в том числе лыжным и велосипедным спортом. Отель подойдет всем, кто хочет отдохнуть на природе, вдали от шума и суеты большого города.

Location Расстояние до международного аэропорта Ивано-Франковска составляет 94 км.
In a hotel

Круглосуточная стойка регистрации, барбекю-зона, терраса.

  • restaurant
  • parking  FREE 
  • free wi-fi
  • laundry
  • non-smoking rooms
  • ski storage room
For kids
  • cot  FREE 
Description of rooms

Всего в отеле 38 номеров.

In the rooms

Балкон, телевизор с плоским экраном, электрочайник, фен, душ.

The address Урочище Вишня, Буковель, Украина
Phones: +38 073 000 37 05
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