Everything was great in the hotel, on a 5-point scale for five, we liked everything. The room was cleaned. We only had breakfast, but it was enough for us, then we didn’t eat anything all day and weren’t hungry : )) On the territory there is a rental of skis, bicycles; there is a summer swimming pool, sauna.
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Everything was great in the hotel, on a 5-point scale for five, we liked everything. The room was cleaned. We only had breakfast, but it was enough for us, then we didn’t eat anything all day and weren’t hungry : )) On the territory there is a rental of skis, bicycles; there is a summer swimming pool, sauna. Lifts nearby, shops nearby.
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• traveled 6 years ago
Chosen on the recommendation of colleagues Check-in / check-out without any problems, even made a late checkout for free No questions about cleanliness Territory and sauna are gorgeous BUT! 1. rooms in the cottage are made anyhow. all sorts of little things - from the location of cabinets blocking the entrance and the number / location of sockets to towel racks that you can’t reach when using the washbasin - level out all the pluses in the bud.
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Chosen on the recommendation of colleagues
Check-in / check-out without any problems, even made a late checkout for free
No questions about cleanliness
Territory and sauna are gorgeous
BUT!
1. rooms in the cottage are made anyhow. all sorts of little things - from the location of cabinets blocking the entrance and the number / location of sockets to towel racks that you can’t reach when using the washbasin - level out all the pluses in the bud.
2. Breakfasts are mediocre - for those who plan to ride hard - order two, or don't take breakfast and go to a restaurant opposite. The same money, but at times tastier and more atmospheric
3. there is no possibility to pay by card, although it is declared
4. They refused to provide checks / receipts / booking confirmations, although they insisted on paying in cash
5. A septic tank stinks near the rental, and you can probably hear it in some of the rooms
Check-in / check-out without any problems, even made a late checkout for free
No questions about cleanliness
Territory and sauna are gorgeous
BUT!
1. rooms in the cottage are made anyhow. all sorts of little things - from the location of cabinets blocking the entrance and the number / location of sockets to towel racks that you can’t reach when using the washbasin - level out all the pluses in the bud.
2. Breakfasts are mediocre - for those who plan to ride hard - order two, or don't take breakfast and go to a restaurant opposite. The same money, but at times tastier and more atmospheric
3. there is no possibility to pay by card, although it is declared
4. They refused to provide checks / receipts / booking confirmations, although they insisted on paying in cash
5. A septic tank stinks near the rental, and you can probably hear it in some of the rooms
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• 2
• traveled 6 years ago
In short, the main disadvantage of the hotel is the staff, the inhospitable, unpleasant, arrogant staff of this hotel completely spoiled the impressions of the hotel. The prices could not add up to their services, for a long time they figured out how much to charge us for a sauna and for an armful of firewood for barbecue.
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In short, the main disadvantage of the hotel is the staff, the inhospitable, unpleasant, arrogant staff of this hotel completely spoiled the impressions of the hotel. The prices could not add up to their services, for a long time they figured out how much to charge us for a sauna and for an armful of firewood for barbecue. Another minus is poor food, breakfast from one omelet with two pieces of sausage is not good at all, it happened that not everyone was given tea bags, boiling water is brought in a glass jug for compote....it's like in general . . There is no drinking in the room water... There is one bottle in the hall for everyone.
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• 1
I'll try to be as objective as possible. Were for Catholic Christmas 2017 with a group of 8 people. Overall impression: a fairly good hotel. not far from the ski lift, with good infrastructure (rooms, rental, tandoor, sauna, barbecues and gazebos) which unfortunately suffers from poor quality and not particularly interested hired personnel.
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I'll try to be as objective as possible. Were for Catholic Christmas 2017 with a group of 8 people.
Overall impression: a fairly good hotel. not far from the ski lift, with good infrastructure (rooms, rental, tandoor, sauna, barbecues and gazebos) which unfortunately suffers from poor quality and not particularly interested hired personnel. The owner obviously needs to pay more attention to this. One gets the impression that he seems to be there, but works for fucking... (
In fact, the hotel is small, but why does everyone in it not have time to do:
- settled only at 16:30, and began to clean up when we already said that how long you can wait, while what they did for 4 hours - it's not clear.
- for three days of stay, the staff could not remember who we were and from which rooms and constantly asked again
- when we ordered breakfast at 8:00, we were told that there were already many orders for 8:00 and they said that they would only take it out by 9:00. When you still managed to order at 8:00, you still received breakfast in almost 40 minutes.
- the restaurant menu is just for show, and basically nothing but salads can be ordered right away, everything is almost about pre-ordering a day in advance.
- when they wanted to cook a barbecue, especially before buying meat for 8 people, they clarified whether there was firewood, they said that there was. But when it came to frying, it turned out that the firewood was damp and they could not give it to us. We had to haul firewood from a nearby hotel ourselves.
- the light often turns off, it happened that 4-5 times a night, not for long, but not pleasant.
In general, nothing seems to be overly critical, but it is from such trifles that an impression is created. If someone is just looking for an option not far from the ski lift and does not expect anything to spend the night, then it’s okay, but if you want to have a good rest with good service, then you should definitely look for another option.
P. S. I will also add that in all these complaints, we were not alone. For many, breakfast was delivered late for 3 days and settled with a significant delay. On my own behalf, I wish the hotel to eliminate all these shortcomings and delight tourists with its service!
Overall impression: a fairly good hotel. not far from the ski lift, with good infrastructure (rooms, rental, tandoor, sauna, barbecues and gazebos) which unfortunately suffers from poor quality and not particularly interested hired personnel. The owner obviously needs to pay more attention to this. One gets the impression that he seems to be there, but works for fucking... (
In fact, the hotel is small, but why does everyone in it not have time to do:
- settled only at 16:30, and began to clean up when we already said that how long you can wait, while what they did for 4 hours - it's not clear.
- for three days of stay, the staff could not remember who we were and from which rooms and constantly asked again
- when we ordered breakfast at 8:00, we were told that there were already many orders for 8:00 and they said that they would only take it out by 9:00. When you still managed to order at 8:00, you still received breakfast in almost 40 minutes.
- the restaurant menu is just for show, and basically nothing but salads can be ordered right away, everything is almost about pre-ordering a day in advance.
- when they wanted to cook a barbecue, especially before buying meat for 8 people, they clarified whether there was firewood, they said that there was. But when it came to frying, it turned out that the firewood was damp and they could not give it to us. We had to haul firewood from a nearby hotel ourselves.
- the light often turns off, it happened that 4-5 times a night, not for long, but not pleasant.
In general, nothing seems to be overly critical, but it is from such trifles that an impression is created. If someone is just looking for an option not far from the ski lift and does not expect anything to spend the night, then it’s okay, but if you want to have a good rest with good service, then you should definitely look for another option.
P. S. I will also add that in all these complaints, we were not alone. For many, breakfast was delivered late for 3 days and settled with a significant delay. On my own behalf, I wish the hotel to eliminate all these shortcomings and delight tourists with its service!
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• 4
Good hotel. Rested for 4 days. The staff is very friendly and accommodating. Not expensive rental lizh, and nearby. Close to the first lift. Very rich and tasty breakfast. The rooms are very comfortable and large. All this is true in fact, there are no minuses, all negative reviews are either competitors trying or people who are picky like Freimut.
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Good hotel. Rested for 4 days. The staff is very friendly and accommodating. Not expensive rental lizh, and nearby. Close to the first lift. Very rich and tasty breakfast. The rooms are very comfortable and large. All this is true in fact, there are no minuses, all negative reviews are either competitors trying or people who are picky like Freimut. I advise))
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• 6
very lazy attitude of the staff to their responsibilities. Rested for the second time. Were a little dissatisfied with the service and for the first time, but decided to write off all the inexperience of the staff, because they were constantly justifying, say, a new hotel, until they got their hands on it.
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very lazy attitude of the staff to their responsibilities.
Rested for the second time. Were a little dissatisfied with the service and for the first time, but decided to write off all the inexperience of the staff, because they were constantly justifying, say, a new hotel, until they got their hands on it.
We arrived two years later, hoping that all the mistakes were taken into account, but somehow!
- Upon arrival, we were told that "you should not be here today", although they booked a room for a month, made a prepayment, called back, clarified that they really booked. The administrator tried to push us all, saying "Maybe you came earlier? " The extreme did not find, and did not even apologize!
- We waited for the ordered dinner for 20 minutes! And this is after it was pre-ordered and clarified "Do you really need an hour and a half to cook? "
Tired and hungry - not the best state). But it's good, even though they took everything they ordered.
Last time, our orders were not tolerated at all, and all they could say was "Oh"
- on the penultimate day of stay poisoned, and ate only in this hotel. There was no drinking water, and they couldn't even go out to buy it because the building was closed! ! ! And this is at 6 am! And if a fire or who urgently needs an ambulance? ?
- Of course, not everyone went down for breakfast, and not everyone had dinner, but the most interesting thing was the trail. the day when everyone recovered and went down to breakfast with the whole company. Found that breakfast is covered only by the number of people who ate the day before! ! ! Although in the evening breakfast was ordered for everyone! What is amateurism? ?
It was decided not to go to this hotel again
Rested for the second time. Were a little dissatisfied with the service and for the first time, but decided to write off all the inexperience of the staff, because they were constantly justifying, say, a new hotel, until they got their hands on it.
We arrived two years later, hoping that all the mistakes were taken into account, but somehow!
- Upon arrival, we were told that "you should not be here today", although they booked a room for a month, made a prepayment, called back, clarified that they really booked. The administrator tried to push us all, saying "Maybe you came earlier? " The extreme did not find, and did not even apologize!
- We waited for the ordered dinner for 20 minutes! And this is after it was pre-ordered and clarified "Do you really need an hour and a half to cook? "
Tired and hungry - not the best state). But it's good, even though they took everything they ordered.
Last time, our orders were not tolerated at all, and all they could say was "Oh"
- on the penultimate day of stay poisoned, and ate only in this hotel. There was no drinking water, and they couldn't even go out to buy it because the building was closed! ! ! And this is at 6 am! And if a fire or who urgently needs an ambulance? ?
- Of course, not everyone went down for breakfast, and not everyone had dinner, but the most interesting thing was the trail. the day when everyone recovered and went down to breakfast with the whole company. Found that breakfast is covered only by the number of people who ate the day before! ! ! Although in the evening breakfast was ordered for everyone! What is amateurism? ?
It was decided not to go to this hotel again
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• 4
Rested with a group of 2 families in February 2014. I really liked the hotel, the staff is friendly, ready to help everyone and suggest, give way where possible. The territory is pretty, with a stream, a clearing and a gazebo, we were also lucky to see snowdrops right by the stream, so everything seemed very fabulous to us.
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Rested with a group of 2 families in February 2014. I really liked the hotel, the staff is friendly, ready to help everyone and suggest, give way where possible. The territory is pretty, with a stream, a clearing and a gazebo, we were also lucky to see snowdrops right by the stream, so everything seemed very fabulous to us. . . The location is wonderful in ski boots, everyone calmly reached the 1st lift, and there already forward and with a song. The rooms are good, we lived in a new building, there is a kitchen with a microwave, a kettle and a large refrigerator, where you could spend evenings calmly in your circle, drinking Carpathian wine. . . we needed all this, so we were delighted with such amenities. The food at the hotel was not particularly impressive, I don’t advise ordering barbecue there, but this is not the main thing, we ate at the main restaurant Rondel, on the first lift, there is sooo delicious borsch with croutons, and everything sotal was also very tasty. The only thing we are offended by the hotel is because they didn’t warn us about the water bill, we drank it, and almost everyone went to bed in turn with poisoning, but as it turned out, you can’t even use it boiled, we have them many times and very convincingly asked to hang a piece of paper with a notice that water should not be consumed in any case!! ! We hope it's done! We will gladly return to this hotel again. Thanks to all.
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• traveled 11 years ago
The hotel corresponds to 3 stars by the standards of Ukraine. The staff is friendly, they try, but the room can stink of sewage. My advice is to ask this question right away. Of the advantages - its own restaurant and cuisine - no comments. In the description of the hotel, a grove is 5 twilights, and a mountain river is a potichok of an unspecified nature up to 1 m.
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The hotel corresponds to 3 stars by the standards of Ukraine. The staff is friendly, they try, but the room can stink of sewage. My advice is to ask this question right away. Of the advantages - its own restaurant and cuisine - no comments. In the description of the hotel, a grove is 5 twilights, and a mountain river is a potichok of an unspecified nature up to 1 m. It is 350 meters to the first lift (if a beginner, moving to the 2nd lift can be difficult) Everything else is on the level.
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• 4
• traveled 11 years ago
Terrible hotel, unfriendly, rude and rude staff, breakfast included in the price, made from poor quality products. We had a rest last year with a group of 6 people, after their breakfast 5 people from our company had a terrible start. When we realized that simple activated carbon is not enough here and need emergency medical care, the administrator did not even know the exact address of his hotel! to call an ambulance.
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Terrible hotel, unfriendly, rude and rude staff, breakfast included in the price, made from poor quality products. We had a rest last year with a group of 6 people, after their breakfast 5 people from our company had a terrible start. When we realized that simple activated carbon is not enough here and need emergency medical care, the administrator did not even know the exact address of his hotel! to call an ambulance. They did not even apologize after the incident. I do not recommend this hotel in any case. The hotel building is built of poor quality materials, weak sound insulation, the walls just shake when you walk around the room, it seems that the hotel will simply be built like a house of cards. Everything is done quickly and somehow. Only unpleasant impressions of him. . .
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• 10
We had a rest in January 2013 with three people and a two-year-old child. Booked quite difficult, but got a good price per room (because it was free for only a few days). They lived near a triple junior suite on the top floor. The room is spacious, clean, cozy. Beautiful double bed and single sofa bed. There is a TV, chest of drawers, hanger, armchair.
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We had a rest in January 2013 with three people and a two-year-old child. Booked quite difficult, but got a good price per room (because it was free for only a few days). They lived near a triple junior suite on the top floor. The room is spacious, clean, cozy. Beautiful double bed and single sofa bed. There is a TV, chest of drawers, hanger, armchair. It would not hurt to put a small table and a pair of chairs. The bathroom has a shower, underfloor heating, soap, shampoo-gel, air freshener. The plumbing is new, everything works, there are no problems with hot water and heating at all! Noise insulation is not very good, especially in the bathroom. Although the windows faced the road, the car did not live.
The room rate included breakfast (choice of 4 or 5 complexes). Of the options listed in the menu, there may not be something, as well as the declared coffee, too. Cafe on the ground floor, the interior is very modest.
I can't appreciate the cuisine, because coming to them for dinner, which was not ordered in advance, got the prospect of waiting 1-1.5 hours and decided to dine elsewhere.
The hotel has ski rental, bath, but they were not used. Large parking, there is a gazebo, barbecue.
Among the staff there is an administrator who accepts payment for accommodation and breakfast orders and a "girl from the cafe" who covers breakfast. A maid was spotted a couple of times in 4 days, bringing an extra blanket to the room and a glass at the request, but never cleaning the room or even taking out the trash.
A big plus - the location of the hotel. This is really the "first line" - a convenient entrance, 5 minutes in ski boots and with skis up to 1 ski lift and parking with all services, supermarket, pharmacy, bus station.
In general, I liked everything, fully consistent with the money spent.
The room rate included breakfast (choice of 4 or 5 complexes). Of the options listed in the menu, there may not be something, as well as the declared coffee, too. Cafe on the ground floor, the interior is very modest.
I can't appreciate the cuisine, because coming to them for dinner, which was not ordered in advance, got the prospect of waiting 1-1.5 hours and decided to dine elsewhere.
The hotel has ski rental, bath, but they were not used. Large parking, there is a gazebo, barbecue.
Among the staff there is an administrator who accepts payment for accommodation and breakfast orders and a "girl from the cafe" who covers breakfast. A maid was spotted a couple of times in 4 days, bringing an extra blanket to the room and a glass at the request, but never cleaning the room or even taking out the trash.
A big plus - the location of the hotel. This is really the "first line" - a convenient entrance, 5 minutes in ski boots and with skis up to 1 ski lift and parking with all services, supermarket, pharmacy, bus station.
In general, I liked everything, fully consistent with the money spent.
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• 7
