Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
2.0
Cleanliness:
5.0
Food:
3.0
Amenities:
10.0
very lazy attitude of the staff to their responsibilities.
Rested for the second time. Were a little dissatisfied with the service and for the first time, but decided to write off all the inexperience of the staff, because they were constantly justifying, say, a new hotel, until they got their hands on it.
We arrived two years later, hoping that all the mistakes were taken into account, but somehow!
- Upon arrival, we were told that "you should not be here today", although they booked a room for a month, made a prepayment, called back, clarified that they really booked. The administrator tried to push us all, saying "Maybe you came earlier? " The extreme did not find, and did not even apologize!
- We waited for the ordered dinner for 20 minutes! And this is after it was pre-ordered and clarified "Do you really need an hour and a half to cook? "
Tired and hungry - not the best state). But it's good, even though they took everything they ordered.
Last time, our orders were not tolerated at all, and all they could say was "Oh"
- on the penultimate day of stay poisoned, and ate only in this hotel. There was no drinking water, and they couldn't even go out to buy it because the building was closed! ! ! And this is at 6 am! And if a fire or who urgently needs an ambulance? ?
- Of course, not everyone went down for breakfast, and not everyone had dinner, but the most interesting thing was the trail. the day when everyone recovered and went down to breakfast with the whole company. Found that breakfast is covered only by the number of people who ate the day before! ! ! Although in the evening breakfast was ordered for everyone! What is amateurism? ?
It was decided not to go to this hotel again
Rested for the second time. Were a little dissatisfied with the service and for the first time, but decided to write off all the inexperience of the staff, because they were constantly justifying, say, a new hotel, until they got their hands on it.
We arrived two years later, hoping that all the mistakes were taken into account, but somehow!
- Upon arrival, we were told that "you should not be here today", although they booked a room for a month, made a prepayment, called back, clarified that they really booked. The administrator tried to push us all, saying "Maybe you came earlier? " The extreme did not find, and did not even apologize!
- We waited for the ordered dinner for 20 minutes! And this is after it was pre-ordered and clarified "Do you really need an hour and a half to cook? "
Tired and hungry - not the best state). But it's good, even though they took everything they ordered.
Last time, our orders were not tolerated at all, and all they could say was "Oh"
- on the penultimate day of stay poisoned, and ate only in this hotel. There was no drinking water, and they couldn't even go out to buy it because the building was closed! ! ! And this is at 6 am! And if a fire or who urgently needs an ambulance? ?
- Of course, not everyone went down for breakfast, and not everyone had dinner, but the most interesting thing was the trail. the day when everyone recovered and went down to breakfast with the whole company. Found that breakfast is covered only by the number of people who ate the day before! ! ! Although in the evening breakfast was ordered for everyone! What is amateurism? ?
It was decided not to go to this hotel again
Translated automatically from Ukrainian. View original
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