The administration encourages drunkenness in the corridors

Written: 29 march 2021
Travel time: 25 — 28 february 2021
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 6.0
Food: 5.0
Amenities: 8.0
Booked 6 nights at Dragobrat. Since there were no free rooms in the cottages for the full period, we stayed the first night in the main building.
The decor is spartan, but clean, everything works, a good view from the window on the 5th floor.
The next day, as agreed, we moved to the cottage.
The situation is better than in the main building, but did not match the description on the website.

One evening we stayed in the room after dinner and an exciting program awaited us with a booze of neighbors in a common recreation area in the corridor through the wall (no signs of soundproofing). Yes, it was not late, exactly up to 22 hours. 3 healthy young men, 2 of them - the nearest neighbors, in order not to disturb their families, had a booze behind our wall. First I went out and asked them to calm down, then I called the maid - she came and asked, then to the administration - they sent a guard. He came, greeted the company (! ) - And left. On a repeated call, the administration replied that if there was no fight, then everything was fine.
Demonstratively finished the event in the corridor at 22-00, the company of drunken men continued to run along the corridor and scream in the rooms up to 12 nights.
In the morning I applied to the administration with the intention to leave and demanded a refund for the remaining days paid in advance.
Since people were moving in at that time and they didn’t need noise, the money was returned without question. But no one apologized.
A good hotel option was quickly found near a no less convenient location for the same money, but with a different attitude towards vacationers, a higher level of comfort and a much better quality of food.
I will no longer settle in the Dragobrat Group of Companies under any circumstances.
Translated automatically from Russian. View original
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