Terrible hotel! They ruined their reputation completely!

Written: 25 january 2017
Travel time: 12 — 18 january 2017
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Rested since 2015 at the hotel "Comfort", as if everything was fine. In 2016, they gave a bad room (mattresses failed, the room is small for three people, and the price is the same). Holidays in Dragobrat 2017 Dragobrat will remain in our memory forever, we took friends and parents with us. Settled on the 5th floor, the room does not unfold at all, it seems that we live in the attic. But it's not the worst ...The rooms are poorly cleaned, the horrible smell of sewage from the bathroom, one towel per person and not the first freshness, hear everything the neighbors do, no cleaning, water flows normally in the shower, then in general a stream (not speaking of its temperature). Food generally sucks. Prices are very high for such fear (500 UAH per person). The most important thing was ahead of us .....On the third day of rest my husband was poisoned, the next day I, our friends and parents.
The hostess arrived, told us stories that this infection is spread all over Dragobrat, and is transmitted by airborne droplets) Although there were all signs of poisoning: headache, nausea, vomiting, frustration, weakness, loss of appetite, fever. Such symptoms lasted for 3 days. When it was very bad, they asked to call a doctor, to which she replied: "The doctor will not come here, he took the man who broke his arm! " The hostess herself, convincing that it was an infection, brought pills from poisoning ...We arrived for 10 days, went skiing for 3 days, lay with poisoning for 3 days, decided to leave for 6 days due to ill health. The hostess agreed, promised to return the money, gave us only 50% before leaving! ! ! ! ! It was necessary to call an ambulance, police and sanitary epidemiological station immediately! ! ! !!
I would also like to say that the hoods do not work well, all the smells from the kitchen went up to us on the 5th floor, and when I felt bad, there were also these smells, which made it even worse! ! ! ! ! ! ! Terrible hotel, I do not recommend! ! ! ! ! ! ! Save your health, nerves and most importantly money !!!!! ! ! ! ! ! ! !
Translated automatically from Ukrainian. View original