From "Wow" to "You can be crazy"

Written: 24 july 2023
Travel time: 16 — 21 july 2023
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 5.0
Cleanliness: 6.0
Food: 4.0
Amenities: 8.0
They chose taking into account the fact that they planned to rest in a considerable amount, and over time this number grew. In the end, our stay occupied two cottages, two rooms and one dome.
The climb from the central road to the hotel spoiled everyone's mood. Fortunately, I did not damage the car (although no one looked under the bottom... ). This is a terrible kilometer, especially for cars with a low landing. No one warns about this, but they should.
There is enough space for parking cars.
Not everyone was accommodated at once, because cleaning was not completed everywhere. The cleaning is so-so, I will say right away, although there seems to be an effort.
The rooms are normal. Bathrooms and showers are below normal. A lot of "hanging" tiles, the shower door is on one hinge, the front door is not quite exposed, but everything closes and works. Water and light constantly. By the way, the water is good, if you don't want to go to the cooler at the reception, take it from the tap.

The bedding is new and fresh. Pillows with codra really fit me, it was comfortable to sleep.
There is a TV, but it was not before it.
The pool is just a flight away. The size is not so big, but the location is just great - all the mountains are in front of you! The water is always warm, even in the morning, no matter when. It works at specified hours, but you can politely ask and extend the pleasure.
The territory is also generally normal. A sufficient number of gazebos, there is a trampoline, a children's playground. You can also play badminton and table tennis. There is a children's room in the main building.
They didn't order a sauna and hot tubs because there is a sauna at home, but they wanted nature.
Restaurant.....The dishes are delicious and this is the only plus. Next...Breakfast from NINE o'clock!! ! And it starts the kitchen staff! You can get your breakfast (included in the price) no earlier than 9:20. And that's if you order in advance. Although when ordering in advance, there is a high probability that it will be forgotten or confused. The waiters are young and nice guys and girls, but they are really from another planet. Maybe no one taught them...
Orders for lunch and dinner can also be confusing, not bring something or bring the wrong one. Constant reminders are really annoying. I'm sorry - there are no questions about the quality of the dishes. The price is not sky-high, but not close to the ground either.
Transfer to the city or back 200 hryvnias. It's not cheap, but considering how much it might cost to repair your car, then...Everyone decides for himself. We stocked up on a lot of things, but you can't predict everything.
The reception is also not well trained in "good manners". A pleasant lady does not consider it necessary to get up and utter a standard phrase when you appear. The man who replaced her was more communicative, but not by much. True, they respond quickly and adequately to a specific request
The exit to Makovitsa from the hotel is the best. The mountains around are cool. The stream is also mesmerizing.

Very loyal attitude towards animals.
In general, I am satisfied with the vacation. As for the hotel, the impressions are mediocre. For this money, the service should be better.
And it is very easy to do - the owner needs to appoint a normal manager who will simply teach the staff to work properly. And you can ignore my comments.
Translated automatically from Ukrainian. View original