Irresponsible approach to booking rooms

Written: 14 august 2019
Travel time: 14 — 21 august 2019
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 2.0
Cleanliness: 9.0
I booked in early June, the main issue for me was the balcony in the room. Upon check-in, we were given a room without a balcony with a small window, despite the fact that when booking it was stipulated that a room without a balcony is not suitable. I would choose another hotel. At the reception they could not solve anything, the vacation was pretty spoiled by this fact. I do not recommend and will not visit this hotel again.
Translated automatically from Russian. View original