Terrible, bad service, dirty room

Written: 12 march 2017
Travel time: 20 — 22 january 2017
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 4.0
We stopped at the hotel at about 5-6 pm, we waited for the administrator for more than half an hour, he was already sleeping at that time, when he arrived, he began to check us in with a displeased look and did not even apologize for the delay; the room is clean at first glance - but the towels are stained, the room has stale air, the bathroom also stinks incomprehensibly, mold, it feels like they don’t clean it at all, the toilet is dirty, the bed is covered in hair. I went down to the "reception", asked to replace everything, again waited for the administrator, for 20 minutes, then another 40 minutes for the maids who, upon arrival, discussed and MOTHER (guys, well, this is a shock) that we disturbed them while we were waiting in the corridor. (to these two youngsters - "girls" fiery greetings from us)
After the road, we were tired and did not want to make a scandal, and now I really regret that I did not record them on video.
We only had breakfast in the restaurant, the choice is not great, but in the morning there will be something to eat

We were distracted only by the wonderful views from the window, nature, trips and fresh air.
We won't be coming back here again and won't recommend it to anyone!
Translated automatically from Russian. View original