хозяин - хам и мошенник owner is rude and scammer

It was declared and we paid for a room for 4 adults (30/12/16-04/01/17), which consisted of 2 full rooms and a children's apartment Africa.
In fact, we settled in and in the evening a drunken owner came running and started kicking us out of one of the rooms (they have separate bathrooms and access to the corridor), saying that this is a separate room and he supposedly had already passed it to other people.
I don’t even know what was worse, the spoiled New Year or the cries of this inadequate person, who simply frightened everyone. Drunk man Roman is 2 meters tall and weighs well over 100 kg.
On the evening of the 30th, the owner Roman promised to give us the money, but on the morning of the 31st he refused to do so. We had to move to another hotel, and this scammer never returned the money.

Moreover, being not quite sober, he accidentally let it slip that earlier the Africa room was really with the room from which he kicked us out, but now he separated them because he decided that a family with two children would come to him, and not 4 adults .
So the owner just decided to cash in on the New Year. If you don’t want to spoil your mood, don’t come here, even the view from the window is not worth this boorish attitude. In addition, the location of the hotel is such that the sun does not get there at all, it is constantly in twilight. The furniture is old and worn, it seems to be constantly moved and the owner calls the sofa a double bed, which is designed for a height of 150 cm.
I don't recommend it very much. The New Year and the mood were completely spoiled.