You should not look for such a wonderful service

Written: 19 february 2019
Travel time: 16 february 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Booked a room for four for 700 UAH on the website Booking, the owner asked to cancel the deposit of 200 UAH (which they actually did).
Upon arrival, it turned out that the owner Natalia wants not 700 but 1000 UAH per night.
After that, the owner hid in the house and we stood in the yard.
When asked to return the deposit, she abruptly refused and offered to settle us in a room that looks more like a bedbug. That room was not presented on the site at all and the conditions were very bad. This is a 3 * 4m square room with a double bed and a sofa bed. The trouble is that if you unfold the sofa, it will reach the bed and cover the whole room. I'm not talking about the fact that the room was not cleaned, because no one was waiting for us, and if he was waiting, it was not us, but our money.
We tried to take her to the phone, but she hit me on the arm and threw the phone in the mud.

They were forced to call the police and write a statement (because this grief-Natalia began to open her arms and swear).
And the police told us that this was not the first call to this obsession.
Also, there is no internet on the territory, from the word in general, so they were forced to go to a cafe to show the police payment and booking.
So if you want to be fined and beaten by Natalie. And if not, God forbid you settle in that inadequate woman.
As a result, we lost UAH 200.2 hours empty, got bruises and a dirty phone.
In the end, they decided to call a taxi, pay UAH 150 and go to Yaremche.
Because I wanted to escape as far as possible from that village, from those memories and the crazy owner Natalia.
Translated automatically from Ukrainian. View original