тут жахливо все - від умов проживання до сервісу. everything is terrible here - from living conditions to service.

booked a room for two for three nights on booking for 3000 hryvnias. upon arrival, we were accommodated in a completely different house, the rooms of which are not even shown in the photos. the room is small, dirty, in which there is only a broken creaky bed and a chest of drawers with a spit-on mirror. we arrived at 12 o'clock, no one was waiting for us, the room was not cleaned before arrival, it was scary to sit on the bed, because it wobbled and fell apart. it is disgusting to even take off your shoes in the hall of the building, the bathroom is meter by meter, one for the entire floor.

after having lunch in the cafe, they decided not to stay here and asked the owner Natalya to return the money. after the request, the woman seemed to have been replaced - she began to yell at us, throw mud at us and shout to the whole yard. while I called the police, she began to record my boyfriend on the phone and threaten me with a police officer. then she got personal, commenting on my appearance and pushed me in the chest .

while they stood with the police and wrote a statement, she started filming on her phone and criticizing the police. in conclusion - minus 3000 hryvnias, which no one gave us, wasted time, nerves and tears. this is a mentally unbalanced, inadequate woman who should not be allowed near people at all. Mrs. Natalya, if you are reading this - get treated, please. and I advise everyone else to bypass this manor house and its owner by the tenth road.