Хамский персонал boorish staff

I don’t know how it is inside, but after a phone call to the reception, the desire to visit this hotel disappeared completely !!!!!!! ! My wife and I were vacationing in this region for the first time, we stopped in another place, but decided to walk around the area and see clearly where we can stay next time. We looked at several hotels, talked with the staff, typed in advertising and price lists, friendly people everywhere, EXCEPT THE SOLVA HOTEL STAFF. Immediately at the gate we were met by a frightened grandpa watchman, said that without the permission of the reception, let him not, call the reception themselves, and they should call him back and give the go-ahead. Just called. I kindly explained the situation that we were resting nearby, but I would like to consult on this hotel and see the territory. In response, in a very unpleasant cold form, I heard that you go to the Internet and see everything there yourself !!! ! The desire disappeared immediately to visit this hotel. Yes, and the reviews of other people confirm this. Rude customer service is a feature of this establishment !!! !