Хороший отель Good hotel

Lived with his wife. First, what I would like to write: how can you speak badly about this hotel? We read the negative reviews and went here, to put it mildly, with apprehension. Upon arrival, it immediately became clear: everything that is written in the negative reviews is a lie !!!
1) The staff is polite, smiling, friendly, at the reception, in the restaurant, in the medical center. They always say hello, ask how you feel, whether we like everything, etc. In a word, well done.
2) Procedures everything that is in this place corresponds to the level of the hotel. Nothing superfluous, but they do it with high quality: massage, baths, showers, and inhalations. Again, the staff is trained, polite. Everything is clean, tidy, sterile, clean towels are given after each procedure, you don’t need to wear them from the rooms. The pool inside the hotel is excellent, warm, the water is clean.

3) The rooms are clean, comfortable, cozy, quiet. They clean daily, even on weekends, change the bed. The water is hot all the time, the refrigerator is updated in the room. The hotel has a fireplace. In the evening it is very cool to sit near the fireplace and read a book (which you can immediately take). There is also a bar that makes good coffee.
4) Territory - HUGE!! ! For those who like to walk on foot, there is plenty of space here, you can even ride bicycles, there is a rental. The territory is beautiful, around the mountain, a small river flows. On the territory there is parking for cars, tennis court, outdoor pool. It also has its own mini-zoo, which is very unusual (as for me).
5) Meals in the restaurant 3 times a day, a menu is offered to choose from. The food is tasty and in moderation. But it, as for me, is not dietary! Correct, but not dietary. And if you are on a diet (gastritis, ulcers, diabetes, etc. ), then you need to warn the chefs in advance, as the cooked dishes contain vinegar, sauce, onions, etc. But once again - the food is good!
6) There is one minus!!! ! The hotel does not have its own pump room. He is, but does not work, there is no mineral water, they say, the pressure does not reach. There is water in carafes (it seems to be taken somewhere downstairs in the hotel), but it somehow differs from that in the central pump room of Polyana. This is a plus! For those who like to walk on foot, it is once again very good and useful to walk to the central pump room)))).
In general, the hotel is good and we really liked it here. We'll be back for sure!