До понятия "СЕРВИС" очень далеко The concept of "SERVICE" is very far away

You know, we have something to compare with. We never expect a lot from Ukraine in terms of respect for the client and the provision of minimal services.
Sorry, we are checking into a VIP house and we can’t drive up because of the ice, although the reservation was a week in advance. We got from Minsk for 16 hours, we came with small children to eat in a restaurant, they said to expect an order for 1 hour !! ! We went to the store and bought something to eat. We decided to have dinner by the fireplace in the room - ha ha - the firewood is damp and there are no matches. Well, is he going to bed? I need to wash, and....there is no WATER !! ! From 21.00 05.01. 11 to 13.00 06.11. 11 We decided to leave and forget about this LEGEND!! ! Upon departure, we went to a restaurant for lunch. We were told that they were preparing for Christmas and BY-BY. Dear friends, make the right choice!! !