В отеле злая собака, держаться от него подальше! There is an angry dog ​​in the hotel, stay away from him!

The sane owner of the hotel (Lyuda or Lucy, did not understand how to do it right), left a good impression. But she does not live there and does not even appear, and this is the problem. And everyone is in charge of the hotel administrator (Anna), whose level is below the plinth.
Quiet horror! They only came to spend the night, the rest of the time they tried to be away from Zerban (former Batkivsky Dvor). When checking in, they asked me to show another room, they immediately ran into a scandal "So no one is robbed... " The audibility throughout the hotel is magnificent, and you can hear every word behind the wall and creaks in the morning when they walk overhead. What is a towel on the floor in the bathroom, a kettle in the room or a hairdryer in the bathroom, the staff does not know. There are no cleanings. Disdained to wash in their soul. There is no WiFi in the room. The attitude towards the guests is terrible, no matter what you ask - everything is refused. Even the dishes in the room were not allowed to carry away, because "steal". A remark is made when you knock on the kitchen door, the administrator Anya is never in her place. she is also a cook and a waiter. . After a while, you are generally afraid to ask or ask for something. As I understand it, either because of a large number of bad reviews, they rebranded and became Zerban. Or they try to send all the bad reviews to Zerban, and all the signs they have are "Batkivsky Dvor". We had a train at 19:30, we were kicked out at 12:00 saying that "Now a girl will arrive who will clean all the rooms. " When checking out, everyone just threw the keys at the reception desk, no one was there, no one said goodbye.