Spoiled vacation!

Written: 9 june 2013
Travel time: 1 — 7 february 2013
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 4.0
Food: 4.0
Amenities: 4.0
Went - me, husband and child.
They chose between the "Written House" and "Alpiysim Dvor", the price of the "Written House" bribed, although A. D. was in vain - there was a room with 2 meals a day for the whole family 520 UAH, and here 300 UAH. without meals + meals 345 UAH (breakfast 30 UAH * 3, lunch 45 UAH * 3, dinner 40 * 3)... I realized that I didn’t save money, but also specifically overpaid.
We rested there for only a week, but there was so much negativity that you can’t write everything.

Rooms - lived on the top floor, it was very cold in the room... The batteries were really cold. We approached Mrs. Olga "THE STRONGLY SOUL AS MANY WRITE, " she told us, everything is fine, you alone are kind of gentle, you freeze... , ok, you decided not to make a fuss. But in the evening, my husband met a neighbor opposite, who came to us with the same question - how are your batteries....In general, my husband and neighbor came to the conclusion that the air was simply not bled from the batteries, went to "polite Mrs. Olga" and they just asked for a key to bleed the air... Without straining anyone, nor a scandal, we will let it out ourselves and everyone will be happy... Indeed, the air was not bled, but they fixed everything with their efforts...
Separately, about hot water - it runs very summery, after skiing and frosts, you want to take a hot shower, and do not flinch under cold water... They could not buy a child like that even once, they were afraid that they would get sick.
Further on nutrition - a SEPARATE SONG.
The kitchen is not bad and not great - normal, if not for the conditions and the always nervously twitchy Mrs. Olga.
Only in my presence she quarreled with 3 families....
The dinner process was like this. The three of us dine - they take out 2 second and one first, no bread, no spoons (I am silent about napkins)...
We are sitting waiting, my husband and I decided not to waste our nervous system, since any request, such as bring at least a piece of bread to the child, caused a storm of emotions - like YOU DON'T SEE THAT I'M BUSY...
We sit, the soup is slowly covered with fat (and then we also need to feed the child later). Our cutlets and mashed potatoes are already covered with ice, and now, miraculously, after 10 minutes they bring us spoons and bread. Ok, I start to feed at least a child, after 10 minutes they bring us soup... Accordingly, the second one is not even warm at all....
And so it’s real every day, only with interchangeable places the term - the soup costs no spoons, there are spoons - there is no bread, there is bread - there is no soup...
Small portions breakfast cost 30 UAH per person. - breakfast a kettle of tea (for 3 - it turned out to be a small cup) and 2 cheesecakes, or a kettle of tea and 2 pancakes... as if not quite cheap... Even our child did not eat enough.
It was difficult to ride, the children's traction was all in cobblestones, and on the lift it took 45 minutes to climb, until you get there, you just turn into an icicle.

The instructor Misha left a very good impression, he taught our 4-year-old son to ski, he is very positive and professional in his field, he put our son on skis in 2 lessons. Who needs to reset the phone. A special THANK YOU to him! Kind, responsive and very decent!! ! Our child still remembers him!!!
The last straw in the rest was that "pleasant Mrs. OLGA" scared my child to tears, we went down to the street in the morning for a walk, and the child went downstairs alone - he neither yelled, nor ran, he just went down, but since heavy boots stomped a little, like Pani OLGA ran out - as she started yelling at him - like, what are you going to and fro here, quickly went out into the street - the child is 4 years old..... I walked literally one floor higher, my child ran out into the street all in tears, his eyes are round , sobbed for about 20 minutes... And he could not understand why... He tells me - my mother, I didn’t do anything, I just walked, why my aunt grabbed me and screamed like that.
But then I couldn't take it anymore. . .
We left the next morning. . .
And another story about the brakes on the road...............
They approached my husband and offered a brake for the road, like we’re preparing everything, why bother, order it tomorrow morning, pick it up and you’ll be happy....
They took for the brakes - 130 UAH. it included 5 cutlets, 3 boiled eggs, half a loaf....Not completely free, right ???
But when the husband came to pick him up (the husband is incredibly calm, it is almost impossible to piss him off), he listened to a lecture on the topic - how you all got me... And how difficult it all is, so you have arrived everything is ready, but what does it cost me....and blah, blah... My husband asked her one question, sorry, but you don’t do it for free ?? ? Why did they offer it, we would buy the same loaf in the sausage store, and you and we would be calm and happy... Oh, what started here... He heard everything he could...
So I don’t recommend anyone to go, I want to come and relax, and not constantly wait for some attacks (((
The nature is good, but there are a huge number of hotels nearby, where guests are welcome!! !
Translated automatically from Russian. View original