Dirty, cold, smoky, Wi-Fi only in the lobby.

Written: 15 january 2015
Travel time: 30 — 31 december 2014
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 2.0
Food: 2.0
Amenities: 3.0
Checked in on 12/30/14. Looked number "elite. " From Elite it has one name. Smoky room, trampled carpet, warm radiators and through windows. "Business" was not watched, but by the expression on the administrator's face, it was not worth spending time on this.
They asked me to immediately pay for the entire stay at the hotel. Cards were not accepted, because. the terminal is broken.
On the night of 12/31/14 there was a fire in the restaurant on the 2nd floor. Our room was on the 7th floor. Woke up to the smell of burning. There was no fire alarm or any other warning system.
There was still light for 5-7 minutes, then it was turned off and I had to finish the preparations by the light of the phone. The corridors and stairwells were filled with acrid smoke from ceiling to floor. At the level of the 3rd floor, we met a fireman and it became calmer, although the head was already spinning from the smoke.

At 3:30 we watched the firefighters fighting the fire on the second floor. Frost -14C. Moreover, some guests ran out in shorts and flip flops. Thanks to the Uzhgorod ambulance doctor and the head doctor of the local hospital, everyone was sheltered until the morning.
In the morning it turned out that the heating in the hotel was broken, everything smelled of a pungent smell of burning, and in the room from the curtains to the bath towels it was covered with soot.
The demand to return the money to us was refused, because. money was collected yesterday. And they offered to stay. We refused the last proposal for obvious reasons.
After 2 weeks of daily calls, the money was not returned in full. According to the hotel, we lived a day from December 30 to December 31, because technically the fire happened on the 31st.
All other inconveniences pale in comparison with the fire extreme Intourist-Transcarpathia : )
Translated automatically from Russian. View original

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