Никогда, слышите, НИКОГДА, не селитесь в отеле «Кременица» в г. Вижница. Never, you hear, NEVER, stay at the Kremenitsa Hotel in Vyzhnitsa.

Hello
Never, you hear, NEVER, stay at the Kremenitsa Hotel in Vyzhnitsa.
I want to tell the whole situation.

We bought a voucher for 4 days and 3 nights in the city of Vizhnitsa, the Kremenitsa hotel. When we arrived, the reception was closed, I had to call, a girl came up in a couple of minutes and gave the keys to the room with a view not of the mountains, but of the house (she said it was the best view), explained all the rules and signed us up for a vat on the 3rd day at 14.15 ( naturally after all the people, although we arrived before them). And different adventures began. There is no declared domino in the coupon, the administrator explained this by the fact that they once took it and did not return it anymore, the hot water tap must be turned on and wait until it appears for about 30 minutes. There is no hair dryer, when they called the reception, she said that she had gone home , and there is only one hair dryer in the whole territory, so wait until tomorrow. For dinner, we were given 3 potato pancakes, cabbage salad and cottage cheese with raisins 30 grams. The next day we had breakfast and the lights went out throughout the base, they said this often and it will not be until the evening. We were forced to not return until the evening, dinner was of course delicious. During the day we visited the reception more than once, but it was constantly closed for 3 days, I had to call. The next morning, we were fed with one sausage, 2 slices of bread in an egg, 3 slices of gnawed cheese and 4 cucumbers, for dessert, 2 pastries sprinkled with berries (I understand that Breakfast is free, but for a man it’s nothing), I had to buy more constantly in their cafe. No one, as stated on the coupon every 2 days cleaning, did not clean, and the cleaning lady said that she cleans every 3 days. As a result, on the 3rd day we waited until 14.15 vat, we came there, because. it is further away from the hotel, not only was there no one there at all, at 14.15 other people were swimming there. When asked why they said that the vat had shifted by an hour, go back and ask the administration. Naturally, we returned back, as usual, there was no one in the administration, we dialed the number, and there 5 times no one picks up the phone, there is no one on the territory except for the waitress and the cleaner, no one knows anything, they started calling the coupon and explaining the situation. After a while they gave the phone number of the owner of the hotel. They called him, began to tell all the situations, and he says tell me quickly, I want to listen to the ending, after all he said that the time of the vat was postponed, and when asked why we were not informed about this, he said that he hung a piece of paper on the street in the morning on some incomprehensible bulletin board when we got there and said that there was nothing, he says it must have been blown away by the wind. As a result, he began to hoot further and say what you want for this money, so that we run after you. The money is still not so small - 2300, and he says, well, I give 40% to the coupon, so it's nothing. At the end of the conversation, he says, so that you calm down, I will put out a bottle for you, we wished him good luck and packed our bags, unable to stand it in this vile hotel. The administrator never appeared, although she told the coupon that she was already in place, we gave the keys to the cleaning lady and left.
We were in November at the Slavske boarding house and this is earth and sky, there is a 24-hour administrator, delicious food, good attitude and time, if appointed, exactly and evenly.