Отель хороший, но есть минусы!! The hotel is good, but there are cons!!

The hotel is good, but there are pluses and minuses! Let's start with the cons. 1) The hotel rooms are old, it's time to make repairs. 2) We had a mouse in the room, we saw a cockroach several times in the corridor. 3) Where there are problems with paper napkins for lunch, for some reason you always have to ask the waiters, they wear napkins in an apron and give them out in three pieces! 4) The staff is not friendly, it seems that they are not happy with the guests! 5) The staff does not speak Russian at all, given that the hotel is designed mainly for Russians, there are simply no others there! 6) Animation is not very good!!! ! Boring!! ! 7) In this hotel, I was simply amazed if you want to compliment a tourist who chooses you not for the first time, then they do it in the room or somehow without offending other guests, we had such a drinking incident, we went to the pool bar and just they wanted to take canopy and the bartender started yelling at us in Vietnamese, we were even scared, but it turns out that this is a compliment to regular guests of the hotel, we understand everything you want to highlight, well, this is not done, so we also came here for all-inclusive for the new year, considering that during the holidays days The price tag is much different and here it is!! ! 8) It takes a very long time to get to the hotel from the airport - 4.5 hours! And don't trust Pegasus!! ! We were told in the Pegasus that they would pick you up from the hotel in 8 hours and, with a plus of 100%, the flight would be delayed, but there is an alternative, you can take an excursion to venperl in Nyan Trang, you will be placed in a hotel 4, you go to the park, ride, return to the hotel, have a rest, go from it 30 minutes to the airport, and if the flight is delayed, you will be warned in advance and you will not go ahead of time, but will wait calmly in the room, you will be fed a good dinner again! In fact, it turned out that we were taken at 7 in the morning to the nursery, collecting everyone, we arrived at 13 in the afternoon, fed us in some terrible place, I didn’t eat there, we were transported to the park at 14, we were like there until 18, we were tired and we were warned that to go to the exit until 18, otherwise the Chinese will come and you won’t leave the right before 21, there are a lot of them, we got to the airport back instead of the declared 30 minutes 1.5 hours, collecting everyone again, the flight was delayed, well, naturally, no one said another divorce from Pegasus! The second divorce from Pegasus is an excursion to mud baths, massage, Charcot's shower don't go don't waste money don't feed the guides get out of the hotel and there are so many massage offers not expensive and of high quality!! ! Conclusion do not listen to Pegasus, they just want to sell them !!!
Now about the advantages of the hotel 1) Green area 2) good beach 3) water was treated in the pool 4) a clean toilet where the pool is 5) a good festive dinner was for the new year there was a variety of food, but for Christmas not very much! Well, in general, the hotel is normal, but I would not consider returning there again and again!