Cleaning is a nightmare, towels are taken away and they are gone for a day, garbage bags are not given, they left the trash for half a room disassembled without a garbage bag for the whole day, they don’t report tea, they took toilet paper once and had to ask for it! ! Although before cleaning it was. The floors are dirty, the carpet and the bathroom have never been cleaned at all.
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Cleaning is a nightmare, towels are taken away and they are gone for a day, garbage bags are not given, they left the trash for half a room disassembled without a garbage bag for the whole day, they don’t report tea, they took toilet paper once and had to ask for it! ! Although before cleaning it was. The floors are dirty, the carpet and the bathroom have never been cleaned at all. The ceiling in the bathroom, look at you, will fall, the toilet button periodically fell apart and lived its own life.
The hair dryer is weak, at the minimum speed it dries long hair for a very long time and it is hard to keep it for a long time. At maximum speed, it turns off after 1-2 minutes
They promised an exchange at the reception, as a result they hardly exchanged $ 30 and said no more to them
No one warned about the tourist tax, the same $ 30 goes away and does not return. The reception desk hardly found an exchange, although how could we travel 3 hours from the airport with their currency already, if they are not sold in Russia.
The view is absolutely terrible.
They asked for a view of Bush Al Arab, they gave a room on the 2nd floor, the windows overlook the closed courtyard! ! In the morning you wake up there in the crown of the head, during the day you can see an ugly green wall, you can’t understand the weather at all.
The air conditioner only turns on by itself at a temperature that it decides. It's impossible to set it up. The room is cold and damp, even lying in bed you can freeze. Apparently, the bedding was also not changed, the bed is not covered.
There are few hangers, for two people in a room there are 6 hangers! ! There are only 2 large towels for the body, one for the legs and one for the hands = 4. To wash your hair and take a shower at the same time, it is apparently not allowed to combine towels.
Toothbrushes and paste were not given at all, although the cleaner obviously has them on the cart. Apparently he saw his brushes with us and did not even give them even once!
The furniture is old and falling apart, someone has already burned the chair. No bathrobe or slippers were provided.
The guide “Desert adventures’’ horror, refused to help without buying excursions, about dinner on December 31 he said that this did not concern him. I didn’t want to help with anything, the prices were inflated, even the question about the metro was reduced to buying excursions. Very stubbornly sold excursions. Nothing suggested or advised.
Neither the guide nor the reception said about the delivery to the beach, which beach the transfer is also unknown.
The receptionist also did not say that they have strange floors here in Dubai. The 1st floor is the 1st residential floor, and breakfasts start with the letter G in the elevator, the lobby and the reception are also signed there ...why didn’t anyone say this?
It’s hard to connect to the Internet, I had to go to the reception, they gave us a login and password, but the guest wrote to us not found! Yes, and then it constantly flies.
The location of the hotel itself is terrible, close to the metro and some shops, but there is not a single tree around, only construction and the metro. I want to take and go by metro to a better area ...
Settled with an adjacent room (locked), but when the neighbors arrived in the next room - the noise of the doors and the conversation was very loud.
The breakfasts are the same, nothing changed every day, the choice is about nothing. Hot sausages, baked potato triangle, cucumbers, tomatoes, salad. A lot of pastries, but all the time there are pastries you get tired. Eggs are sometimes soft-boiled, sometimes boiled. In general, you can eat, but if you are not his and take the same thing every day, you get bored. From drinks tea, water, coffee and apple and orange juice. Fruit salad and watermelon.
No one explained that there are no tickets for breakfast and nothing at all, you just need to name the number of your room (in English! ). We walked with a piece of paper from a turnkey card, the room number is written there.
The TV catches Russian channels, but they constantly disappear, although other channels work without interruption. Turning on the TV is also a problem, you have to wait a long time and it is not clear whether it turned on or not.
Music in the hotel corridor plays from 6 am to 11 pm. You can hear it in the room and when someone is talking you can also hear it.
The shower is all rusty and water flows through 4 holes out of all.
There is only one socket in the room and it is not by the bed! ! And near the chair, there are no others available, another one at the entrance near the door.
The only plus is that on arrival they took the suitcases and delivered them to the room.
I will never return to this hotel again.
The hair dryer is weak, at the minimum speed it dries long hair for a very long time and it is hard to keep it for a long time. At maximum speed, it turns off after 1-2 minutes
They promised an exchange at the reception, as a result they hardly exchanged $ 30 and said no more to them
No one warned about the tourist tax, the same $ 30 goes away and does not return. The reception desk hardly found an exchange, although how could we travel 3 hours from the airport with their currency already, if they are not sold in Russia.
The view is absolutely terrible.
They asked for a view of Bush Al Arab, they gave a room on the 2nd floor, the windows overlook the closed courtyard! ! In the morning you wake up there in the crown of the head, during the day you can see an ugly green wall, you can’t understand the weather at all.
The air conditioner only turns on by itself at a temperature that it decides. It's impossible to set it up. The room is cold and damp, even lying in bed you can freeze. Apparently, the bedding was also not changed, the bed is not covered.
There are few hangers, for two people in a room there are 6 hangers! ! There are only 2 large towels for the body, one for the legs and one for the hands = 4. To wash your hair and take a shower at the same time, it is apparently not allowed to combine towels.
Toothbrushes and paste were not given at all, although the cleaner obviously has them on the cart. Apparently he saw his brushes with us and did not even give them even once!
The furniture is old and falling apart, someone has already burned the chair. No bathrobe or slippers were provided.
The guide “Desert adventures’’ horror, refused to help without buying excursions, about dinner on December 31 he said that this did not concern him. I didn’t want to help with anything, the prices were inflated, even the question about the metro was reduced to buying excursions. Very stubbornly sold excursions. Nothing suggested or advised.
Neither the guide nor the reception said about the delivery to the beach, which beach the transfer is also unknown.
The receptionist also did not say that they have strange floors here in Dubai. The 1st floor is the 1st residential floor, and breakfasts start with the letter G in the elevator, the lobby and the reception are also signed there ...why didn’t anyone say this?
It’s hard to connect to the Internet, I had to go to the reception, they gave us a login and password, but the guest wrote to us not found! Yes, and then it constantly flies.
The location of the hotel itself is terrible, close to the metro and some shops, but there is not a single tree around, only construction and the metro. I want to take and go by metro to a better area ...
Settled with an adjacent room (locked), but when the neighbors arrived in the next room - the noise of the doors and the conversation was very loud.
The breakfasts are the same, nothing changed every day, the choice is about nothing. Hot sausages, baked potato triangle, cucumbers, tomatoes, salad. A lot of pastries, but all the time there are pastries you get tired. Eggs are sometimes soft-boiled, sometimes boiled. In general, you can eat, but if you are not his and take the same thing every day, you get bored. From drinks tea, water, coffee and apple and orange juice. Fruit salad and watermelon.
No one explained that there are no tickets for breakfast and nothing at all, you just need to name the number of your room (in English! ). We walked with a piece of paper from a turnkey card, the room number is written there.
The TV catches Russian channels, but they constantly disappear, although other channels work without interruption. Turning on the TV is also a problem, you have to wait a long time and it is not clear whether it turned on or not.
Music in the hotel corridor plays from 6 am to 11 pm. You can hear it in the room and when someone is talking you can also hear it.
The shower is all rusty and water flows through 4 holes out of all.
There is only one socket in the room and it is not by the bed! ! And near the chair, there are no others available, another one at the entrance near the door.
The only plus is that on arrival they took the suitcases and delivered them to the room.
I will never return to this hotel again.
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Most likely, the hotel was chosen by district. Settlement was usually. Hotel near the metro. We wanted in this area simply. We lived in a suite, in the room that we were originally occupied, we immediately gave it up, and we did not pay anything extra. Is it because there may be few people or what? I did not notice that the hotel was overcrowded.
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Most likely, the hotel was chosen by district. Settlement was usually. Hotel near the metro. We wanted in this area simply. We lived in a suite, in the room that we were originally occupied, we immediately gave it up, and we did not pay anything extra. Is it because there may be few people or what? I did not notice that the hotel was overcrowded. In the suite it is accepted to clean daily, to change a bed,
refuel it to be nice. I do not know of course how in this hotel, maybe other rooms are cleaned differently. But the only thing we did not have a relationship with a Russian-speaking guide at the hotel. We just flew to the hotel, she just starts to silence our tours. Advised us where to go to eat, unfortunately, only at the end of our vacation, we realized that we could go to the restaurant of our hotel and eat there cheaper. We lived in an area where it is expensive. When we asked our guide, how can we get to the market?
She said I will send you now the bus he takes there every hour to the shops in fur coats it will be free at the same time and will take you. Of course, we did not understand anything, to be honest, as it turns out, then the replacement of our guide Victoria, another Russian-speaking girl says "Victoria warned you that you are taken to the store" Leather and Fur " you have to go and pretend that you want to buy something. Plus you have to go there by the same car. In short we just wasted time, if not for this Victoria we would just take a taxi and go on their own, did not waste their time Forever with this Victoria were We have some problems, she offered us to buy a ticket in the subway, we left literally 3 trips and that's it !!
In the end, we did not have a transfer that would take us back to the airport.
We flew from Dubai to Sharjah in a taxi in violation of all traffic rules because the time was very close to our departure.
It turns out that there was a bus after all and it took other people, but for some reason they didn't take us. Now, of course, we figured out we have to get our money back for a taxi.
refuel it to be nice. I do not know of course how in this hotel, maybe other rooms are cleaned differently. But the only thing we did not have a relationship with a Russian-speaking guide at the hotel. We just flew to the hotel, she just starts to silence our tours. Advised us where to go to eat, unfortunately, only at the end of our vacation, we realized that we could go to the restaurant of our hotel and eat there cheaper. We lived in an area where it is expensive. When we asked our guide, how can we get to the market?
She said I will send you now the bus he takes there every hour to the shops in fur coats it will be free at the same time and will take you. Of course, we did not understand anything, to be honest, as it turns out, then the replacement of our guide Victoria, another Russian-speaking girl says "Victoria warned you that you are taken to the store" Leather and Fur " you have to go and pretend that you want to buy something. Plus you have to go there by the same car. In short we just wasted time, if not for this Victoria we would just take a taxi and go on their own, did not waste their time Forever with this Victoria were We have some problems, she offered us to buy a ticket in the subway, we left literally 3 trips and that's it !!
In the end, we did not have a transfer that would take us back to the airport.
We flew from Dubai to Sharjah in a taxi in violation of all traffic rules because the time was very close to our departure.
It turns out that there was a bus after all and it took other people, but for some reason they didn't take us. Now, of course, we figured out we have to get our money back for a taxi.
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• traveled 5 years ago
The hotel is not 4 stars, it does not pull on 3 stars either. I understood that Cassells is not Habtoor, in which we were 4 years ago, but I did not expect that there would be cockroaches in the room (photos and videos are available). Cleaning is one name (photos and videos are available), tips were left regularly until 10 days of stay, then I thought that for such cleaning, you need to be kicked out of work.
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The hotel is not 4 stars, it does not pull on 3 stars either.
I understood that Cassells is not Habtoor, in which we were 4 years ago, but I did not expect that there would be cockroaches in the room (photos and videos are available). Cleaning is one name (photos and videos are available), tips were left regularly until 10 days of stay, then I thought that for such cleaning, you need to be kicked out of work. In a standard double room, we had a child with us for a year and ten months (I understand he is an infant and we did not pay for him) received two bath towels and ONE face towel. Asked a question to the maid, the answer was: This is how it should be in a standard room. We had a room with a balcony, the balcony was swept once, there were strong winds, sand, you can not go on a safari. And what is going on in the doorway of the balcony, it cannot be conveyed. (Photo and video available) We were settled on the 4th floor, room 431, upon arrival, when she saw the room, she was horrified, went to the reception, please give me another number, I will thank you, they showed us two more rooms, one was terribly smoky, the second is even worse first, had to settle in the original. I would like to say that in Kenya a 4 star hotel was better than in the UAE, but this is just a shame.
I understood that Cassells is not Habtoor, in which we were 4 years ago, but I did not expect that there would be cockroaches in the room (photos and videos are available). Cleaning is one name (photos and videos are available), tips were left regularly until 10 days of stay, then I thought that for such cleaning, you need to be kicked out of work. In a standard double room, we had a child with us for a year and ten months (I understand he is an infant and we did not pay for him) received two bath towels and ONE face towel. Asked a question to the maid, the answer was: This is how it should be in a standard room. We had a room with a balcony, the balcony was swept once, there were strong winds, sand, you can not go on a safari. And what is going on in the doorway of the balcony, it cannot be conveyed. (Photo and video available) We were settled on the 4th floor, room 431, upon arrival, when she saw the room, she was horrified, went to the reception, please give me another number, I will thank you, they showed us two more rooms, one was terribly smoky, the second is even worse first, had to settle in the original. I would like to say that in Kenya a 4 star hotel was better than in the UAE, but this is just a shame.
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We arrived early in the morning and were checked in at exactly 2:00 pm. Everything was fine with the room, but everything was old, as for me, not 4 stars. We had breakfast included in the tour, we don’t eat much, mostly omelettes, everything suited us. The pool was on the roof of the hotel, but we did not rest there.
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We arrived early in the morning and were checked in at exactly 2:00 pm. Everything was fine with the room, but everything was old, as for me, not 4 stars. We had breakfast included in the tour, we don’t eat much, mostly omelettes, everything suited us. The pool was on the roof of the hotel, but we did not rest there. The hotel has no internal territory, a 5-minute walk is the metro, at the exit of their hotel there is a road. It was not a beach holiday, we walked there. We didn't even see the guide at the hotel. I can rate this hotel 8 out of 10.
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• traveled 6 years ago
A few days ago I flew with a friend to Dubai! ! ! This is our first trip to Dubai So far, we have visited other countries, but the emirates are just delighted! As developed as the country is, everything is done for the people, for everyone, not just for themselves. , . The hotel is good, the service is great, special thanks to the waiter Satya - you are the best! ! ! ! ! Nothing to complain about, they cleaned our room every day, changed everything.
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A few days ago I flew with a friend to Dubai! ! ! This is our first trip to Dubai
So far, we have visited other countries, but the emirates are just delighted! As developed as the country is, everything is done for the people, for everyone, not just for themselves. ,
. The hotel is good, the service is great, special thanks to the waiter Satya - you are the best! ! ! ! ! Nothing to complain about, they cleaned our room every day, changed everything. I especially liked their "es madam" or "es miss" everywhere and always, God, how nice))! Do not hesitate for a minute and go there, I would like to return to this hotel!
Impressions are extremely positive and enthusiastic.
The country is unique - go without thinking! ! ! !!
Have a nice holiday!
So far, we have visited other countries, but the emirates are just delighted! As developed as the country is, everything is done for the people, for everyone, not just for themselves. ,
. The hotel is good, the service is great, special thanks to the waiter Satya - you are the best! ! ! ! ! Nothing to complain about, they cleaned our room every day, changed everything. I especially liked their "es madam" or "es miss" everywhere and always, God, how nice))! Do not hesitate for a minute and go there, I would like to return to this hotel!
Impressions are extremely positive and enthusiastic.
The country is unique - go without thinking! ! ! !!
Have a nice holiday!
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It didn't seem to start well! But then it started! Weak wifi in the rooms Dirty floor near the pool Towels 50 years old Beds with dirty stains and stains on the mattresses Food is poor Terrible coffee Plastic spoons for breakfast Solid 3 star hotel ! None 4 Location of norms
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It didn't seem to start well! But then it started!
Weak wifi in the rooms
Dirty floor near the pool
Towels 50 years old
Beds with dirty stains and stains on the mattresses
Food is poor
Terrible coffee
Plastic spoons for breakfast
Solid 3 star hotel ! None 4
Location of norms
Weak wifi in the rooms
Dirty floor near the pool
Towels 50 years old
Beds with dirty stains and stains on the mattresses
Food is poor
Terrible coffee
Plastic spoons for breakfast
Solid 3 star hotel ! None 4
Location of norms
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The Cassells Al Barsha hotel in the Emirates left a very good impression, ready to share. I went with my sister and her daughter in September. They did not fail and were extremely satisfied with the work of managers and the results of their work. Arrived quickly and comfortably, got to the hotel by taxi. The location of the hotel is very good - all the sights are close, you can get there by metro.
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The Cassells Al Barsha hotel in the Emirates left a very good impression, ready to share. I went with my sister and her daughter in September. They did not fail and were extremely satisfied with the work of managers and the results of their work. Arrived quickly and comfortably, got to the hotel by taxi. The location of the hotel is very good - all the sights are close, you can get there by metro. The hotel rooms are clean, comfortable and quiet, the room has air conditioning, TV, iron, bathroom with everything you need. Cleaning is regular and quite good, bed linen and towels are brought on time. As for the food - the buffet, the choice is not great, but you definitely won't leave hungry. On the roof of the hotel there is a delightful swimming pool, sunbeds and towels too, respectively. We also visited the spa and sauna several times with my sister. I can recommend the hotel to those who appreciate comfort, but do not strive for the ideal. In general, the rest turned out to be full and exciting! Maybe next summer I will come back here again!
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• 13
I personally really liked the location of this hotel! The staff there is average, but well done! In general, everything is fine, only I didn’t like the refrigerator in the room!
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I personally really liked the location of this hotel! The staff there is average, but well done! In general, everything is fine, only I didn’t like the refrigerator in the room!
Review from — vOtpusk.ru
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It was the first time in the UAE, the location of the hotel is very good. There is a metro station nearby, a five-minute walk from the Mall Amirets. There is a free shuttle bus to the beach from the hotel (25 minutes one way). But it's better to catch a taxi at the metro station and go to Jumeirah Beach (near the Parus Hotel, 10 minutes drive) the price is about 145 rubles one way.
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It was the first time in the UAE, the location of the hotel is very good. There is a metro station nearby, a five-minute walk from the Mall Amirets. There is a free shuttle bus to the beach from the hotel (25 minutes one way). But it's better to catch a taxi at the metro station and go to Jumeirah Beach (near the Parus Hotel, 10 minutes drive) the price is about 145 rubles one way. We took breakfast and dinner at the hotel. Breakfast every day is the same juices (2 types), scrambled eggs, porridge, buns for tea, coffee, normally satisfying, edible. Dinner is a completely different matter, every day new hot dishes and have never been repeated! In the hall of the people, 6 people sit for dinner, because. few people take dinner at the hotel, and we ate just sooo tasty and a lot)))). Alla, you can contact her for all questions in RUSSIAN. If anything, you can take a first-aid kit from her, and God forbid what happened to you or your companion, go to her, she will promptly connect you with a guide or call an ambulance. The rest of the Indians speak only English. . All liked it.
Review from — vOtpusk.ru
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We went specially to celebrate my mother's birthday and, of course, to remember the summer in the middle of winter. we were 5 people (including a child 6 years old), took 2 rooms. The transfer from the airport took 2.5 hours until the entire bus was taken. When we arrived at the hotel at one in the morning, they could not accommodate us for a long time.
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We went specially to celebrate my mother's birthday and, of course, to remember the summer in the middle of winter. we were 5 people (including a child 6 years old), took 2 rooms. The transfer from the airport took 2.5 hours until the entire bus was taken. When we arrived at the hotel at one in the morning, they could not accommodate us for a long time. The child wanted to sleep, was capricious, and the hotel employees were unperturbed. They gave a room for three with 2 beds, although for a child for $ 180 they took an extra bed (extra bed). For a long time they cursed with them in English, they pretended that they did not understand anything and that a child of 6 years old should sleep on a narrow bed with his mother! An hour later, we were brought to the room a deck chair instead of a bed! In return, they promised a day of free internet. For what they paid $ 180 - it's not clear ! ! The mood was spoiled. The next day, instead of a deck chair, they brought a debility old cot. The baby ended up sleeping with me. Room cleaned badly: garbage, hair on the carpet. Towels were not reported. The room had a kettle, tea bags, coffee, sugar. The bathroom was stocked with shampoo and shower gel. To smooth things over a bit, they brought a cake and a plate of fruit for my mother's birthday. Unfortunately, no luck with the weather. It was the rainy season. Emirates rain is a light drizzle but cool. It was cool to swim in the pool: frequent sharp gusts of wind, drizzle, clouds. Ski Dubai Mall is a 10-15 minute walk from the hotel. Almost near the hotel there is a tiny cafe where they make amazingly tasty and cheap fresh juices. Not bad you can eat in the "Golden Fork" is also near the hotel. We took breakfast and dinner at the hotel. The range is poor. For dinner, almost everything is spicy, or legumes, or meat with terrible spices. Pleased with only juices, vegetables and fruit salads. Internet in the room is expensive, in the lobby - only half an hour a day is free, but the speed is low. We went to the Aquaventure Dubai water park - it was warm. Good water park. There are areas for children, extreme sports lovers, many flowers, palm trees, well-groomed. True, in a cafe on the territory of terrible food-fast food (pizza, hamburgers, pasta, french fries and colla). I mastered only The Leap of Faith - a 27-meter crust with a sharp slope. Our men rode all of them and were delighted. A class trip to Oman, on the coast of the Indian Ocean. Tiresome, expensive, but worth it. On the way, they stop at a real oriental bazaar: Persian carpets, exotic delicious fruits almost for free, souvenirs. . . Then a very strict customs and a 2-story boat awaits us, which delivers to cozy, beautiful bays where you can swim, sunbathe on the beach (on a large sandy one with palm trees or a small one full of ocean shells). My daughter gained 3 kg of shells. On the way back there was fishing in the open sea, but only 1 guy was lucky. There were waves, everyone was swayed, they gave pills. It was fun)) The Ferrari Park is worth a visit if you master the extreme rides. A taxi from Dubai to Abu Dhabi is about $130, then an entrance fee is about $70, a Ferrari driving simulator in 3 minutes is $21. Little kids get bored there. The Sheikh Zayed White Mosque is worth a visit. This is power and luxury! It is located near the ferrari park. And, of course, the Burj Khalifa! We took tickets for 14h. You could even see cars on the road. The observation deck is located on the 124th floor at an altitude of 452 meters. The elevator lifts there at such a speed that it lays ears)) A country on the sand, without fresh natural water, but so luxurious!
Review from — vOtpusk.ru
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