Lazurnaia-2 2*– Reviews

17
Rating 6.610
based on
17 reviews
№11 in the hotel rating Berdyansk
7.3 Rooms
6.4 Service
6.8 Cleanliness
6.3 Food
6.7 Amenities
The recreation center "Lazurnaya-2" is located in Berdyansk on the territory of the reserve of republican significance.More →
аватар natasha-8888
 •  traveled 3 years ago
Rating 8.0
We stayed in a standard room (sea view) in building 1. Great vacation for the family. The sea is nearby, quiet, calm. Safely. The room itself is neat, no frills. There is a plasma TV, air conditioning, refrigerator. Kettle and crockery. Large balcony. Good bathroom. We liked the food, the service was top notch. … More ▾ We stayed in a standard room (sea view) in building 1. Great vacation for the family. The sea is nearby, quiet, calm. Safely. The room itself is neat, no frills. There is a plasma TV, air conditioning, refrigerator. Kettle and crockery. Large balcony. Good bathroom.
We liked the food, the service was top notch. Just a thrill to sit on the terrace, see the sea and drink coffee. The pool is very clean. Maybe because it's new, but we haven't seen such clean pools for a long time.
Of the minuses: jellyfish, mosquitoes, lack of a store nearby.
аватар dark_angel_1_
 •  traveled 5 years ago
Rating 3.0
We rested in this hotel in August 2019, rented two rooms in two different buildings, in one of the buildings there is absolutely no Wi-Fi, they paid for their stay until 5 pm, since it’s hard to wander around in the sun all day with a child of 8 years old. BUT at 12:00 the administrator came and said that she didn’t remember that we paid until the evening and began to insist on leaving because other people had to call in, she ran 2 times, the cleaning lady ran, saying that you are leaving, I need to clean, woke up a small child, then ran again and says that she remembered the late check-out and suggested that we and another married couple move to one room for five hours, 5 people to one room, despite the fact that we paid, I called more than once warned of a late check-out and reminded me on the spot. … More ▾ We rested in this hotel in August 2019, rented two rooms in two different buildings, in one of the buildings there is absolutely no Wi-Fi, they paid for their stay until 5 pm, since it’s hard to wander around in the sun all day with a child of 8 years old. BUT at 12:00 the administrator came and said that she didn’t remember that we paid until the evening and began to insist on leaving because other people had to call in, she ran 2 times, the cleaning lady ran, saying that you are leaving, I need to clean, woke up a small child, then ran again and says that she remembered the late check-out and suggested that we and another married couple move to one room for five hours, 5 people to one room, despite the fact that we paid, I called more than once warned of a late check-out and reminded me on the spot...
The child did not sleep, she cried all the time, the mood was spoiled, there was no desire to return.
The drain in the shower does not work well, and since there is no shower cabin, only a hole in the floor, the entire shower and toilet are constantly wet, there is also no rug when leaving the bathroom and all this water is all over the room.
Since there is a estuary nearby, there are a crazy amount of mosquitoes.
Of the benefits - well fed, large portions, every day a new menu. Breakfast is served for a very long time, you need to wait 40 minutes for your scrambled eggs. We ordered grilled wings and potatoes in the evening, waited an hour and a half.
True, once it was terrible, they ordered steam cutlets and pasta from the children's menu. The pasta was completely overcooked and stuck together.
аватар nata.luck
 •  traveled 5 years ago
Rating 9.0
Were in 2017 and loved it. In 2019 they came again. Pleasantly surprised. The base has improved. We booked the room online, made an advance payment and immediately received a confirmation by mail. Due to family circumstances, I had to postpone the trip for 2 weeks. Everything was decided on the phone, the day before the trip they called back to clarify the time of arrival. … More ▾ Were in 2017 and loved it. In 2019 they came again.
Pleasantly surprised. The base has improved.
We booked the room online, made an advance payment and immediately received a confirmation by mail. Due to family circumstances, I had to postpone the trip for 2 weeks. Everything was decided on the phone, the day before the trip they called back to clarify the time of arrival. Checked in early at 11, although check in at 14.
You can't imagine the sea closer : ) In 2017 there was no beach, now there is a 30-meter beach area right behind the restaurant. On the beach, sun loungers and umbrellas for an additional fee.
There are no outsiders in the area. The security works well and does not let strangers in from the sea or from land.
Food is delicious, portions are large, service is fast.
In case of force majeure - it rained very hard - room service was organized - breakfast was brought to the room with the same choice of dishes.
There are playgrounds, animation (not every evening) for kids and a cartoon.
We liked everything, we will come again.
аватар bm__90
 •  traveled 6 years ago
Rating 5.0
I would like to share my experience of cooperation with the recreation center "Lazurnaya 2". Traveled with my husband in August 2018. We planned a vacation in advance, knowing this base already, before that we were here in 2016. And so, in fact, the vacation came to an end and we began to analyze what had happened to us. … More ▾ I would like to share my experience of cooperation with the recreation center "Lazurnaya 2". Traveled with my husband in August 2018. We planned a vacation in advance, knowing this base already, before that we were here in 2016. And so, in fact, the vacation came to an end and we began to analyze what had happened to us... We concluded that two years had passed... PAST !!! ! Comparing 2016 and 2018, the expectations were NOT EXPECTED. Now I will try to sequentially decompose everything in order.
1. ROOMS are more or less clean (for light mold in the shower and dried drops of water on the inside of the door in the bathroom, close your eyes). Clean bed linen, clean ironed towels.
2. FOOD. . . introduced a half board service, breakfasts and lunches are included in the cost of living. The portions are large, you will not be hungry, the menu for four days of rest was not repeated, the usual home cooking, it looked more and more like an outdoor dining room than a restaurant, as it was stated. The waiters seemed not enough, they waited 10-20 minutes for their, like free, food.
3. MAINTENANCE and SERVICE. I'll start with the booking. A convenient online booking module on the official website, BUT after ordering a room, as promised, a letter to the mail and SMS to our left room with a confirmation of the reservation and details for making an advance payment DID NOT COME. We waited 2 days - NOTHING, we so wanted to go to Lazurnaya 2, we were worried - we started calling ourselves. The site has 2 administration numbers - the first is an answering machine in general, the second is the administrator's number, which answers every other time. In general, we confirmed the reservation with all calls for four days. We threw off the prepayment for the first day, 1440 UAH, we call the next day to check whether the payment went through (we were also worried, because without prepayment your reservation will be canceled, and in the online booking on the site of the amount of our prepayment hung 0 UAH for a long time). As a result, they also got the administrator on the phone with a question about confirming the prepayment for two days. When checking in, it was said that the rooms are wet cleaned every day, and linen is changed every three days. In fact - cleaning - ON REQUEST. If you have not forgotten to hang a sign on the door with a request to remove it, they will remove it, but there is no trial, as they say.
And now in general about everything. On the first day, after going to the beach, we returned to the room and went to the shower. Found that the drain was clogged in the shower. The water just doesn’t drain, after me my husband had to wait to wash properly. We immediately decided to inform the administration about this, so that in which case there would be no claims against us, but we did not find NOT an administrator, NOT cleaners in the building, it was 19.00 on the clock. There is no one at the reception, but there is a desk with the administrator's number (not the phone number on the site), which did not answer at that moment. The clogged drain was reported on the second day in the morning, they promised to fix everything in a day, while making a surprised face, saying, strangely, this should not have happened....And again BUT, a miracle did not happen, nothing was cleaned for us... on the second day we also realized that the bathroom did not have a pleasant smell of stagnant water. Cold water - everything is fine, but you switch hot - there is a fetid fragrance. We concluded that the water heater inside was moldy. We have no idea how this needed to be corrected, but the fact itself was not pleasant, it was not very convenient to wash your face in the morning with warm water and brush your teeth. And then - the most unpleasant. It so happened that we had a force majeure and we had to interrupt our vacation at sea and leave after 4 days home, but the base was booked for 7 days. There was a question about the return of money for 3 days of services UNUSED by us. Let's just say, we left and left them our unused 4300 UAH. Not a lot, a lot, but a decent amount. And here the most interesting began. Naturally, we understood that we had reported an early departure in less than a day, namely in the morning of the day of departure, and left in the evening, and no one would return the entire amount to us. And so it happened, thank God there were no negative emotional attacks in our direction. First, for several hours, the administrator coordinated our question by phone, whether to return the money or not, with whom - we do not know. They didn’t give us money in cash, although for the entire period of the reservation I gave 7200 UAH in cash upon check-in. (+ 1440 UAH was an advance payment to a Privatbank card). At 17.00 on the day of departure, they took the card number and said that they would return the money for 2 days, 2880 UAH, because. they keep the amount per day for the fact that we lately informed about early import. Well, that's basically what was expected. The timing of the refund was vague, either this will happen if our room is sold earlier, or when the final date of our primary reservation passes. As a result, we still had only to wait and hope, no receipts from their side, no applications for a refund from our side, the administration was required. Probably this is how they do it, or we were the first case of such a force majeure, which I very much doubt. Bottom line: the money was returned....a week after our departure, after numerous calls, to which we were not answered, by the way, 1990 UAH (instead of 2880 UAH), after which the administrator at MIG SAMA called us with clarifications, saying that we returned you 2000 UAH (the commission of 10 UAH turned out to be ours apparently), although WE SHOULD NOT do this, we went to meet you, usually we DO NOT RETURN money to anyone! . .
Here is such a story with Lazurnaya 2 in Berdyansk. The situation is not very pleasant, the first thing we imagined was that we were going for a week in total, and we had to return the money in just 2 days. BUT situations are different, people go on vacation themselves and take their children, for example, for 2-3 weeks, for a month, and these are completely different numbers in hryvnia....
We were in love with Lazurnaya 2 in 2016, but they decided not to develop, but to degrade. When they came on the first day to dine in their so-called restaurant, they were disappointed. The menu was reduced to impossibility, the quality of both food and service decreased several times, but the prices remained as for the average check in a decent restaurant.
P. S. The shower drain was not cleaned for 4 days.
аватар sm2714570
A good family hotel on the very shore of the Sea of ​ ​ Azov. We chose the hotel based on reviews on booking, and the presence of the sea. The search showed Lazurnaya 2. The high ratings on reviews in Google maps and on the booking com website were confirmed. We booked online, on the hotel website, everything went in a minute, we immediately received confirmation. … More ▾ A good family hotel on the very shore of the Sea of ​ ​ Azov. We chose the hotel based on reviews on booking, and the presence of the sea. The search showed Lazurnaya 2. The high ratings on reviews in Google maps and on the booking com website were confirmed. We booked online, on the hotel website, everything went in a minute, we immediately received confirmation. Upon arrival, the administrators worked well, and the check-in procedure took a minimum of time. Lazurnaya 2 is 3 buildings on a large area near the sea. The territory is well cleaned, everything looks well-groomed. The rooms are different, we lived in a beautiful, fairly large room with a balcony and a sea view. Loved the room, cleaned every day. Swallows were constantly shitting on the balcony, but that's what the protected area is for. The ticket price included breakfast and lunch. There was enough food for both a grown man and more than enough for a woman. Quite a varied menu. Good menu at the cafe on site. Mangal-God. We will definitely come back again, highly recommended.
аватар vadik.karpenko
I rested with friends from June 27 to June 30, standard room (No. 11 and No. 6), although the reservation was before the 1st, but then it turned out that they allegedly had something with the computer and therefore I had to move out a day earlier (although they offeredroom for 2500 UAH per day, more expensive than mine), a bottle of champagne in the form of an apology! Something like that. … More ▾ I rested with friends from June 27 to June 30, standard room (No. 11 and No. 6), although the reservation was before the 1st, but then it turned out that they allegedly had something with the computer and therefore I had to move out a day earlier (although they offeredroom for 2500 UAH per day, more expensive than mine), a bottle of champagne in the form of an apology! Something like that. . . !!! Service in the "cafe". . . easier to say. . . canteen. . . not very. . . !!!! you call the staff from the fairy tale "Morozko"... you wait....30-40 minutes, and then the order... they bring... cold food... they didn’t even warm it up... !!! To whom to contact... it is not clear... who is the administrator and where he is....it is also not clear... !!! Organizational issues at 0, although the prices I'll tell you.... not small. . . !!! The beach is narrow and washed out.... !!! In short, it's up to you to decide whether to go here or not. . . !!! And I wish the management to recruit smart workers, more cooks (if these cannot cope) and a good administrator !!! After all, this is the key to your success!
аватар ksjuhha
 •  traveled 6 years ago
Rating 8.0
The base is one of the best in Berdyansk in terms of location and conditions. We have been resting here for the third year. Spacious bright rooms, animation and a restaurant on the seashore. This season includes half board - breakfast and lunch. Meals (half board) were more than satisfied. Everything is super, portions are normal, varied menu. … More ▾ The base is one of the best in Berdyansk in terms of location and conditions. We have been resting here for the third year. Spacious bright rooms, animation and a restaurant on the seashore. This season includes half board - breakfast and lunch. Meals (half board) were more than satisfied. Everything is super, portions are normal, varied menu. But they were a little upset with dinner, not only are the prices high (pork kebab costs 70 UAH per 100 g, salads from 100 UAH), the portions are small and do not correspond to the weight stated on the menu. For 400 grams of chicken wings, they brought us 5 pieces, but they counted it as 400 grams. And so with all weight dishes. If by car - it's easier to go to and dinner in the city.
Пляж не широкий, но чистый, с лежаками, нам хватало.
аватар neo59
 •  traveled 6 years ago
Rating 3.0
In the summer of the 18th year, we managed to get (we had a mini vacation 4 nights, 5 days) to this pseudo-hotel azure-2, an advance payment was made for 1 day for a room called something like deluxe (according to the photo, a spacious room with a fresh renovation, modern appliances and furniture). In order not to paint all this horror, which completely spoiled our room, I will describe the main thing. … More ▾ In the summer of the 18th year, we managed to get (we had a mini vacation 4 nights, 5 days) to this pseudo-hotel azure-2, an advance payment was made for 1 day for a room called something like deluxe (according to the photo, a spacious room with a fresh renovation, modern appliances and furniture).
In order not to paint all this horror, which completely spoiled our room, I will describe the main thing.
When we arrived, the administrator asked us to pay, which we did, after which she took us to the room and we were, to put it mildly, speechless from what we saw (expectation - reality), it's a pity there is no way to insert a photo. A wooden bed, creaking cabinets, a TV set older than both of us put together, and of course a filthy room, a balcony and a mood.
On this day, it was not possible to find the administrator, we were informed that her working day was over and recommended to come tomorrow morning.
Also in the afternoon we managed to have lunch in this terrible amateur half-board (the food was reminiscent of the second-rate canteens of my childhood) and visit the beach where there was practically no free space. The evening also ended in their wonderful cafe "The wind blows, everything flies" with incomprehensible pricing.
In the morning I took a post near the reception desk of the administrator, as it turned out yesterday's admin. did not show up for work and I was lucky to communicate with the manager. The conversation was long and not very pleasant, because I had to explain for a very long time and many times to a person older than me what is the difference between modern technology and technology from the times of the USSR, what is a closet, fresh renovation, comfortable bed, etc. , etc. . As a result, after 2 hours of communication with comparisons of photos (expectation - reality), views of rooms worse than the class, I still managed to consider the possibility of calculating us, but it was necessary to coordinate this with the person who makes decisions, after a telephone conversation with him, the manager subtly tried to hint to me that there is a possibility that we will be deprived of the amount of accommodation for 1 day in advance, so to speak, for the inconvenience provided to the hotel)))
In general, the story ended with the fact that at 3 pm I was handed the money for the remaining 3 nights and we went at the height of the season to look for where to go))) (the issue was resolved largely thanks to the technical support of booking. com, by the way, when I opened the dialogue, the hotel administration deleted this room category from the site and then canceled my booking altogether so that I could not leave a review),
I'm sorry I can't add a photo of this deluxa here)))
Would not recommend, terrible value for money!
аватар LyubaG
We rested with our family last summer in Lazurnaya - 2 from mid-August for 2 weeks. I liked it very much. Rested for the first time. When we are going to come to Berdyansk, we already know where we will settle. Let me tell you what I liked: 1. Large yard in Lazurnaya - 2: there is a place for parking a car and there is a place for children to run around. … More ▾ We rested with our family last summer in Lazurnaya - 2 from mid-August for 2 weeks. I liked it very much. Rested for the first time. When we are going to come to Berdyansk, we already know where we will settle.
Let me tell you what I liked:
1. Large yard in Lazurnaya - 2: there is a place for parking a car and there is a place for children to run around.
2. Good, spacious rooms with new comfortable furniture and all the necessary items for a comfortable stay.
3. Big balcony! If the weather is "not beachy" - it's stormy or it's raining, nobody canceled walks in the fresh sea air! The children played on the balcony, we drank fragrant tea, inhaling the magnificent smell of the sea full of freshness, salt, iodine. This is what they came for.
4. Meals on the territory of the recreation center. Delicious. I didn’t have to fool my head about what to cook and how to feed my family. This is well taken care of by our miracle chefs. Thank them! Take a break from your pots, pans, grocery bags!
5. The beach is right behind the fence of the Lazurnaya base - 2. All the numerous, very necessary things on the beach for children to carry are not long and not far. And if you forgot to go to the toilet or something, running away in a couple of minutes is not a problem at all.
6. Animators! This is, in general, a class! Children have fun, mom and dad - the opportunity to "reboot".
7. Administrators, waiters - very pleasant, friendly people.
Thanks to all this, the rest turned out to be worthy.
аватар plenchyk
 •  traveled 7 years ago
Rating 1.0
Everything started well. I booked a room on the website and received a confirmation and a reservation number by mail. That's where all the good stuff ended. They called, introduced themselves as from the base, but did not give a name. We were informed that there is no such room category for the selected dates. … More ▾ Everything started well. I booked a room on the website and received a confirmation and a reservation number by mail. That's where all the good stuff ended. They called, introduced themselves as from the base, but did not give a name. We were informed that there is no such room category for the selected dates. Offered for almost the same money, but the standard. To clarifying questions about the state of the room, the answer is that all sorts of problems are allowed, since this is the cheapest room. I began to clarify the situation with the number to which the confirmation of the reservation came - I heard a bunch of nonsense, rudeness, etc. They hung up, after the call they refused to introduce themselves, "who are you", "pay for one day, then we'll tell you everything" and so on. The desire to go was gone even in the suite. If such a staff, but for a simple cattle, wants to go to them and carry money, then this is definitely not for me. You choose.
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HOTEL EXPERTS

База отдыха «Лазурная-2» расположена в Бердянске на территории заповедника республиканского значения.

Beach
In a hotel
  • cafe/bar
For kids
  • playground
Entertainment and sports Сауна с бассейном.
Description of rooms

2-3 местные номера.

The address Запорожская обл., г. Бердянск, Ул. Маяковского 98
Phones: 38 (06153) 4-26-37
FAQ
Какие возможности для детей есть в отеле?
Отель располагает детской площадкой с горкой и качелями.