Плохой сервис Bad service

We rested in this hotel in August 2019, rented two rooms in two different buildings, in one of the buildings there is absolutely no Wi-Fi, they paid for their stay until 5 pm, since it’s hard to wander around in the sun all day with a child of 8 years old. BUT at 12:00 the administrator came and said that she didn’t remember that we paid until the evening and began to insist on leaving because other people had to call in, she ran 2 times, the cleaning lady ran, saying that you are leaving, I need to clean, woke up a small child, then ran again and says that she remembered the late check-out and suggested that we and another married couple move to one room for five hours, 5 people to one room, despite the fact that we paid, I called more than once warned of a late check-out and reminded me on the spot...
The child did not sleep, she cried all the time, the mood was spoiled, there was no desire to return.
The drain in the shower does not work well, and since there is no shower cabin, only a hole in the floor, the entire shower and toilet are constantly wet, there is also no rug when leaving the bathroom and all this water is all over the room.

Since there is a estuary nearby, there are a crazy amount of mosquitoes.
Of the benefits - well fed, large portions, every day a new menu. Breakfast is served for a very long time, you need to wait 40 minutes for your scrambled eggs. We ordered grilled wings and potatoes in the evening, waited an hour and a half.
True, once it was terrible, they ordered steam cutlets and pasta from the children's menu. The pasta was completely overcooked and stuck together.