Отель Hotel

For poor Abkhazia, the hotel is the best in Gvgry, when compared with Europe, it will disappoint you in part. The room is cleaned every day, the quality of cleaning depends on the shift. For a 4 star room, there are no free bathrobes, no bar. Just a fridge and nicely decorated room. The buffet is poor, there are two dishes to choose from, but everything is tasty and of high quality. The decoration of the hall is very good. Unfortunately, upon arrival, we had to go to the doctor, at the hotel, they came with a question whether inhalations could be done, we were sent to a local hospital, where we performed a number of procedures almost free of charge, which cannot be said about the doctor at the hotel, who, for his incompetence, took us money only by sending us to the local hospital without giving us proper treatment. The spa is a separate issue, for a hotel of this level, everything is for the money, even the steam room and the indoor pool (which is not warm), and the staff, the girl at the reception, I would like to personally indicate her position, because. after the massage, I, as a guest, as a client, sit resting and waiting for my husband, this attendant tells me "sit down, otherwise they will leave the hamam now, so as not to be embarrassed", this is exactly what I would like to draw the attention of the director of this hotel that the face of the hotel is spoiled precisely by such hired workers who put your hotel even lower. At the reception, the blonde also does not know how to talk, when talking with her it seems that she just got rude to you. This should not happen if you want to be on the level and take a lot of money not only for what you have beautifully, but also for decent service. The hotel area is small, but everything is nice and pretty, the pool does not smell of bleach. The animation is good, especially for children. The sea is good. The only thing I didn’t understand was the theme with sunbeds, who had time to sit down. There are no checks on involvement in the hotel. There is a place to lay down, everything is occupied. . didn't lie down. There was a review about the sale of sun loungers. . .