Alex Beach 4*– Reviews

26
Rating 5.910
based on
26 reviews
№7 in the hotel rating Gagra
8.0 Rooms
7.7 Service
8.3 Cleanliness
5.3 Food
8.7 Amenities
A new high-level resort complex, built in 2010 in Gagra, today has no equal among other hotels in Abkhazia. It is here that you can choose a vacation according to your interests, tastes and habits.More →
аватар
 •  traveled 9 years ago
Rating 1.0
Date today at www. datetoday. rf … More ▾ Date today at www. datetoday. rf
Review from — vOtpusk.ru
аватар
 •  traveled 9 years ago
Rating 7.0
We rested in Gagra from 27.02. 15. to 02.03. 15 We stayed at Alekh. The room was booked on the hotel website two weeks before departure. The border crossing took a long time, almost 3 hours, so I called the hotel to warn. To my surprise, our booking was not confirmed. We were lucky, there were free rooms in the hotel. … More ▾ We rested in Gagra from 27.02. 15. to 02.03. 15 We stayed at Alekh. The room was booked on the hotel website two weeks before departure. The border crossing took a long time, almost 3 hours, so I called the hotel to warn. To my surprise, our booking was not confirmed. We were lucky, there were free rooms in the hotel. We chose the hotel because of the closed parking lot. The hotel offered on-street parking. After a short negotiation, we were let into the parking lot at the hotel. There were no problems with accommodation. All three administrators with whom we communicated during our stay, lovely, smiling girls, left positive impressions. Room is clean, towels changed every day. The territory of the hotel is small, but cozy, a good playground. We did not use the services of the SPA hotel, swimming pools, etc. , we did not have time. The restaurant and cafe on the beach were closed. After sleeping for breakfast on the first day after a long journey, we went to the hotel restaurant at 12 o'clock. day to eat and sit around the pool. We were very disappointed, we were refused. They said that they would come at one o'clock for a set lunch. We asked for at least a bottle of Abkhazian wine and food, what they have to offer, both of which we were denied. Very disappointed. In the remaining days, we ate at the Abaata restaurant on the recommendation of local residents. Top notch service, delicious food. By the way, Aleh Hotel offers birthday bonuses. So, I have 28.02. 15. there was an anniversary, 50 years, which we reported in advance, but we did not see or hear any bonuses during the days of our stay at the hotel. But in the Abaata restaurant, after they found out that it was my anniversary, they presented a bottle of Abkhazian wine from the establishment, very nice. Before leaving, in the evening we specially went to the hotel restaurant to evaluate it. We ordered a pork escalope, grilled vegetables, eggplant with walnut sauce, ice cream, coffee, wine. The meat is hard to spoil, but it was too salty, the grilled vegetables were raw and heavily oiled, the nut sauce in the eggplant was so spicy that I had to remove all the sauce to eat the eggplant, the rest, i. e. ice cream, coffee, wine was ok. The girl who served us left only a good impression. . There is a terminal in the lobby, it is convenient, the money came to the phone right away. In general, the impressions of the hotel are positive. I would like to recommend Ruslan for sightseeing trips, an intelligent, decent, accurate driver, a good minibus. We individually took it for two days and did not regret it once. In two days he showed us a lot, and told us no less than the guide. He showed me where you can have a delicious meal, taste and take good wine with you. The wine is simply amazing, we took it with us, we drink it ourselves and treat others, everyone is delighted. We are very lucky, thank you very much! Yes, by the way, it was recommended to us at the hotel. His phones: 7 94.770 8.38; 7 95.874 9.38 - highly recommended.
Review from — vOtpusk.ru
аватар 02leto12
 •  traveled 9 years ago
Rating 2.0
We have a family vacation for 7 years in a row in Abkhazia, mainly in Gagra 2 times a year. We visited all the hotels, and now we decided to relax at the Alex Beach Hotel on the Christmas holidays in 2015 in the Suite room. Externally, the hotel is beautiful, the staff is polite, and that's it! Cons - The first thing that the Suite room does not correspond to its status is the following - the room is so cold that we slept in warm clothes. … More ▾ We have a family vacation for 7 years in a row in Abkhazia, mainly in Gagra 2 times a year. We visited all the hotels, and now we decided to relax at the Alex Beach Hotel on the Christmas holidays in 2015 in the Suite room. Externally, the hotel is beautiful, the staff is polite, and that's it! Cons - The first thing that the Suite room does not correspond to its status is the following - the room is so cold that we slept in warm clothes. Split does not pull at all. Then my husband cleaned it (here is the service ! ! we clean and clean it ourselves) He began to work at full power. But no one could fix the cracks in the balcony door! Curtains from the wind went "shaking". And accordingly, in the summer in this room it will be hot, and the cold will not hold. This room was 218-LUX!! ! The sofa for the child was made of springs that stuck out over the entire surface, and the creak was incredible, hard, uncomfortable. Just awful! A kettle is not provided.
The second is a banquet, which was MANDATORY! We paid (2 adults + 1 child) 6.500 rubles. Everyone left the banquet hungry, even the child. And it turns out at every stage there was theft. And as a result, there were 1 people on the table - Snack - 2 pieces of olives, 2 pieces of cold cuts - thin! , 3 pieces of cheese 1 * 1 cm, salted mushrooms - 1 tablespoon. Then for 10 people (because there were 10 people at the table) - Olivier Salad 1 serving (150-200 gr) for ALL !!!! . Eggplant roll 8 pieces in total. Someone didn't like it. Vegetable plate (200-250g) Green pepper, cucumber and greens on top - that's it! Kutya - from BELLOW PORRIDGE!! ! The boiled meat was taken out to the hot one exactly by a piece of chopped (9 pieces), I personally didn’t get it for the first time. The second time they took out boiled meat again, but less. I took one for two with a child. And boiled potatoes - terribly chopped, in a terrible bowl (not a plate, not a dish), namely a bowl - like in the cheapest canteen! At least sprinkled with greens. Someone asked for bread - the answer. - We have something for everyone! I'm not talking about fruit or lemonade. There were kids at the banquet - 20 people! They took out a biscuit covered with melted chocolate (8 pcs) and neither I nor the child got it. I wanted to order him ice cream or something, well, somehow compensate. The answer is no, we do not accept orders. What's on the table is what you eat! With all this, they removed the dinner before the banquet (saving! ) Having paid 6.500 for the banquet, we left hungry, but how to tell the child. The restaurant at the hotel no longer accepted orders for the kitchen. It was a shock for us! Where to feed the child. Third - the next day we went to a restaurant and ordered a "grilled loin" - what was our surprise when they brought boiled meat dried on the grill! And the prices are not small - restaurant prices! Fourth, food Swedish line is one name. The two first courses are "Kharcho" and "Vegetable Soup". The second - "Pasta", "Buckwheat", "Chicken Wings" Choose !! ! Salad - boiled beets and carrots boiled with cheese and mayonnaise. Dessert - tangerines. Coffee or tea - this is not there, wait for the morning or order at a restaurant for an extra charge. fee. Breakfasts are similar - it is not even possible to eat! However, all dishes were VERY cold. Everyone complained, but the result is no!
Fifth, they say Spa salon, so to get there for a fee or with bonuses, you need to sign up, but this entry will be on the 4th day, the best option is on the third day. because a lot of people! And if you come for 5 days! How to be?!
sixth - no internet! Light failures all the time.
Alex beach gives a lot of advertising, has four stars. But all this does not fit. In Gagra there are many decent hotels of hotels no worse than personally checked (Cote d'Azur, San Marina, Abaata, Aibga, Raida, Nart) and that is not unimportant when you leave there and want to come back again.
Shame on the entire hotel. After all, you can't treat people like that.
Natalia.
аватар
 •  traveled 10 years ago
Rating 9.0
The room was beautiful, with a view of both the sea and the mountains. The size of the room is huge. The food is quite normal. As for cleaning, everything is fine, everything was changed in time. Very good plumbing, luxurious bathroom. No smell, everything works great. Good cosmetic services. Good interesting excursions. … More ▾ The room was beautiful, with a view of both the sea and the mountains. The size of the room is huge. The food is quite normal. As for cleaning, everything is fine, everything was changed in time. Very good plumbing, luxurious bathroom. No smell, everything works great. Good cosmetic services. Good interesting excursions. Very friendly staff. Separately, many thanks to Ruslan, who helped me in a difficult situation to get to the airport on time. He acted very kindly! Very important: The sea is clean! Of the shortcomings: 1. I would like warmer blankets, it was sometimes noticeably cold in the evening and at night. 2. dirty beach, although the sun loungers are not bad. you touch them all the time 4. The music in the restaurant should be quieter, it’s generally strange to listen to some passionately erotic musical “calls” while eating - out of place and out of time. 5. Not enough space for walking, and the hotel garden is only for kids to dig in the sand. . . there is no space nearby. But I highly recommend this hotel.
Review from — vOtpusk.ru
аватар
 •  traveled 10 years ago
Rating 5.0
For poor Abkhazia, the hotel is the best in Gvgry, when compared with Europe, it will disappoint you in part. The room is cleaned every day, the quality of cleaning depends on the shift. For a 4 star room, there are no free bathrobes, no bar. Just a fridge and nicely decorated room. The buffet is poor, there are two dishes to choose from, but everything is tasty and of high quality. … More ▾ For poor Abkhazia, the hotel is the best in Gvgry, when compared with Europe, it will disappoint you in part. The room is cleaned every day, the quality of cleaning depends on the shift. For a 4 star room, there are no free bathrobes, no bar. Just a fridge and nicely decorated room. The buffet is poor, there are two dishes to choose from, but everything is tasty and of high quality. The decoration of the hall is very good. Unfortunately, upon arrival, we had to go to the doctor, at the hotel, they came with a question whether inhalations could be done, we were sent to a local hospital, where we performed a number of procedures almost free of charge, which cannot be said about the doctor at the hotel, who, for his incompetence, took us money only by sending us to the local hospital without giving us proper treatment. The spa is a separate issue, for a hotel of this level, everything is for the money, even the steam room and the indoor pool (which is not warm), and the staff, the girl at the reception, I would like to personally indicate her position, because. after the massage, I, as a guest, as a client, sit resting and waiting for my husband, this attendant tells me "sit down, otherwise they will leave the hamam now, so as not to be embarrassed", this is exactly what I would like to draw the attention of the director of this hotel that the face of the hotel is spoiled precisely by such hired workers who put your hotel even lower. At the reception, the blonde also does not know how to talk, when talking with her it seems that she just got rude to you. This should not happen if you want to be on the level and take a lot of money not only for what you have beautifully, but also for decent service. The hotel area is small, but everything is nice and pretty, the pool does not smell of bleach. The animation is good, especially for children. The sea is good. The only thing I didn’t understand was the theme with sunbeds, who had time to sit down. There are no checks on involvement in the hotel. There is a place to lay down, everything is occupied. . didn't lie down. There was a review about the sale of sun loungers. . .
Review from — vOtpusk.ru
аватар
 •  traveled 10 years ago
Rating 5.0
We stayed in September of this year. What cockroaches, what kind of nonsense? We took the usual standard, a great room. Rooms are cleaned every day, towels are also changed. 4 towels per person. The buffet is no problem. The menu is varied, during the week of stay the dishes have never been repeated. Everything is very delicious. … More ▾ We stayed in September of this year. What cockroaches, what kind of nonsense? We took the usual standard, a great room. Rooms are cleaned every day, towels are also changed. 4 towels per person. The buffet is no problem. The menu is varied, during the week of stay the dishes have never been repeated. Everything is very delicious. The staff is polite. Poisoning? I don't think it's because of the food at the hotel. Intestinal infection throughout Abkhazia. There is a sign in the hotel: wash your hands often, do not swallow sea water. My husband and I liked everything. Abkhazia itself is a poor country, it can be seen with the naked eye. Every corner is trying to get more money out of you. And everywhere: in the market, in shops, in cafes. But the hotel itself is great. The outdoor pool is very good: large, the water is clean, it does not stink of bleach. We did not visit the closed one, there was not enough time. The weather was wonderful, I wanted to spend more time at sea. The sea is clean and transparent.
Of course, there are also disadvantages, but this is if you really find fault. Good luck and prosperity! If I go to Abkhazia, then only to Alex.
Review from — vOtpusk.ru
аватар
 •  traveled 10 years ago
Rating 1.0
This is a great hotel for those who care about their health. My husband and I stayed in this hotel in July 2014. Of the seven days, we spent three in a room with poisoning, and we did not eat anywhere except the hotel. I also had to leave a day earlier, because I no longer wanted to risk my health. In the room we saw cockroaches, even ate a few photos. … More ▾ This is a great hotel for those who care about their health. My husband and I stayed in this hotel in July 2014. Of the seven days, we spent three in a room with poisoning, and we did not eat anywhere except the hotel. I also had to leave a day earlier, because I no longer wanted to risk my health. In the room we saw cockroaches, even ate a few photos. I do not recommend to go to this hotel.
Review from — vOtpusk.ru
аватар
 •  traveled 10 years ago
Rating 5.0
The whole truth about the Alex Beach Hotel (Alex Beach 4 *), per. Zvanba 1, Gagra, Abkhazia So, choosing a May vacation with a child, we first went to Turkey. Since the prices for good hotels there have recently ceased to please us with affordability, we decided to look at something else, and, succumbing to the wave of patriotism-2014, we decided to choose something in the ruble zone. … More ▾ The whole truth about the Alex Beach Hotel (Alex Beach 4 *), per. Zvanba 1, Gagra, Abkhazia So, choosing a May vacation with a child, we first went to Turkey. Since the prices for good hotels there have recently ceased to please us with affordability, we decided to look at something else, and, succumbing to the wave of patriotism-2014, we decided to choose something in the ruble zone. Sochi and its surroundings have disappeared, since prices there are close to Turkey, and it was stupid to hope for quality. I suddenly remembered the dark horse - Abkhazia, about which we heard only that there are hospitable people and delicious food. Rejoiced that this is what we need, we began to study the proposals. Paying tribute to the Alex hotel and its Moscow management, I admit that they invest in advertising more than other Abkhaz hotels, so it seems that apart from Alex, Abkhazia is in complete collapse and devastation. We were also tempted by photographs of famous people resting there, so we did not expect dirty tricks. Having paid a considerable sixty-four tr for ten days for a ticket, we began to prepare for the trip. . So, the first mistake - DO NOT THINK OF PAYING THIS hotel, and in general in Abkhazia, the entire amount in advance, because the money paid here is often considered yesterday, which you can already forget and not work out. Naturally, we didn’t know this, and we were going to come quickly in anticipation of eating shish kebab and fresh herbs. We even decided to arrive five days earlier by "savages", having found something along the way. Having landed at the Adler airport, and surprised by the tricks of turning the region into a piece of developed Europe, we were full of impressions. The road to Gagra did not take long, and at dusk we marveled at the abundance of large flowering trees. What a wonderful country - Abkhazia, and even the road is flat and without holes - there was no limit to our surprise! In Gagra in the dark, we stayed at the Abaata hotel, which is at the very entrance to the city from Russia. The hotel was inexpensive (from eighteen hundred per room) and did not include meals. We were a little disappointed as our wonderful 4-star Alex promised half board, where the tables were supposed to be bursting with Abkhaz dishes! After living there for five days, we realized that everything was not so bad, because due to the inexpensive cost of the hotel, we had enough money to buy food in the hotel restaurant and the Abkhaz restaurant, which was very close. There was an even more inexpensive cafe across the road where locals ate and the food was quite homemade, including kebabs, Abkhazian meat, tangerine juice and truly wonderful homemade wine. There we found exactly what we were looking for in Abkhazia - namely, hospitality, modesty (we were even given a discount and did not take anything for an extra bedding set), home furnishings and delicious food. There was a beautiful Tsarist-era park nearby with many unique old trees and palm trees, where you could walk and enjoy the sea and fresh mountain air. We complained a little about the neglect of the park and the beach and convinced ourselves that ALEX would probably wipe their noses. Five days have passed, I didn’t really want to leave, but the money was paid - and now we are going by taxi to the Alex Beach Hotel. Turning into a nondescript lane in the middle of the city and driving out to the sea, we saw this widely advertised miracle, which looked a bit like a typical private mini-hotel near Moscow. Alex Beach Hotel looked new and shiny both inside and out. Numerous framed certificates and gratitudes proudly hung on the wall at the reception desk, and the girl behaved importantly, as if we had come to the Kremlin for an appointment with the president. Immediately seeing that we were with a child, the girl announced that if we wanted to sleep on the second bed, we would have to pay ten thousand rubles for an extra bed. a place. Naturally, we did not pay anything, to which we were told - settle in, and I will discuss this issue with the management later. The solution of the issue took a day of numerous reminders, and in the end they did not take money from us - which was a rather strange concession, since we had three guests in the contract. We were settled in a spacious and quite comfortable two-room suite overlooking the pool and the sea. Everything in the room was new, soft and looked nice. . The bathroom had a corner bath, but no separate shower or hydromassage, which you could have counted on for the money. It didn't really bother us though. What was worse was that right below us was a restaurant that had loud entertainment in the evening. Bass from massive speakers freely penetrated through the floor and the bed right into the skull : ) The next morning we said that such a "luxury" does not suit us and we would like to move higher. To which we were told that we would have to pay extra for the cost of a standard room (! ). Again, we did not react to this attack, so after two days they had to move us free of charge. This was the end of the hotel's concessions, and all our other questions, requests and complaints throughout the stay were absolutely and emphatically ignored. We were never allowed to see the director, despite the inscriptions on the wall, promising his personal participation in all matters. Many will say that we "snickered", but if we remember that we paid for a foreign five-star hotel - two hundred dollars a day, we can be understood. Further, the history of our stay was no less interesting. On the third day, we learned that the hotel was running a "50% vacation" promotion and giving out discount coupons on the BigLion website, and that soon the main mass of vacationers would be for this promotion. According to the action, the cost of a "standard" room was about nine hundred rubles per person per day with two meals a day, that is, for participants, vacation at sea was almost free. Accordingly, one can imagine what a buffet was for this money. The breakfast was modest, the same every day, and differed mainly in whether or not they would give pancakes that day. Usually they didn't. There were a couple of cereals, scrambled eggs or scrambled eggs, some chopped vegetables and fruits, dairy products, confectionery, cottage cheese casserole - it doesn’t taste like anything else, I don’t remember anything else. More or less edible was only what the hands of the cook did not reach, since she apparently rarely tries her food (most likely she fears for the health of her stomach). Lunch was noticeably worse than breakfast - there was practically no meat as such, the cheapest Russian sausages were always available, and there was rarely chicken. Savings on the quality of the ingredients were felt both by the tongue and by the well-being after dinner. Heartburn was common. It was funny to watch the "couponers" choke on a bunch of these sausages, just to eat more than they paid for their stay. There were no juices, not even WATER, neither at lunch nor at breakfast, there was only some incomprehensible, highly diluted compote. In fact, at dinner there were only a couple of salads, a couple of soups and a couple of second courses to choose from, the qualities of an ordinary Russian dining room. There was no Abkhaz cuisine as such. There were no desserts or pastries. For several days, when there were less than 40 people in the hotel, the lunch buffet was canceled and taken out "at the norm", which hinted that you immediately bought supplements from them for an extra charge. fee to soothe an empty stomach. I will skip the description of our complaints about the hotel and the attempt to return the money for the food, as it was all like talking to the wall. Recall that the laws in Abkhazia are very nominal, so no one is afraid of anything. Interestingly, the penny promotions at Biglion included, in addition to accommodation, excursions, spa services, picnic barbecues, tastings, billiards, mineral water at the entrance, and so on. With us, for four times more money, ABSOLUTELY NOTHING was included, except for a poor two meals a day and a visit to the sauna. At the same time, all the hotel staff considered this absolutely normal and did not offer us ANY compensation, even if only in the form of a hydromassage. I have never seen such inhospitality and intractability anywhere before. The hotel employees, with the exception of a couple of people, were usually unfriendly, often had displeased or appraising looks, and sometimes openly rude. The waitresses were especially sullen - they looked as if we had come to their house, kicked the door open and ate all their food from the refrigerator. One openly stated that there are such guests here that 40 people eat the norm for 80. I willingly believe this, but what did they want from the Biglion contingent? There were only sun loungers on the beach from the hotel, there were no umbrellas, in the scorching sun, they answered "not allowed" to a request for an umbrella. The grill cafe and the beach bar were closed in May. The staff lowered the sunbeds down the stairs and put them in a pile next to them, then carry them yourself, while the boy shouted "not to wear far. " After all, he still has to carry it back. Household garbage, which was left on the beach by hotel guests, was not removed. Right next to the hotel, a stream flowed into the sea with the presence of sewage in the water, which sometimes became obvious by smell. Although, in principle, the city beach of Gagra was not so bad compared to other beaches of the Black Sea (even European ones) and could boast of clear water in calm. Rented housing in the vicinity was available in abundance - both hotels and holiday homes, and the private sector, at prices ranging from five hundred rubles to three tr, depending on the category. And quite good quality, which did not always depend on the price. . Alex should be given credit for competent advertising, but it would be nice to work on the quality of the rest and decide who his main client is demanding people who pay more, or is it a budget holiday for penny shares. So far, the second one is out. In general, Abkhazia is quite suitable for recreation, you just need to choose the right accommodation. There are still few decent hotels, but they exist and are cheaper than Alex. For example, there is a boarding house Boxwood Grove, which, despite its inconspicuous name, may well compete with some Turkish hotels in terms of quality of rest and infrastructure, and beats them on the spot for the price. There is a Pine Grove, it is simpler, but closer to the people. There is a good hotel in Abaat and the place is much more suitable for relaxing if not in high season. There are many things, but it is difficult to find out about it on the Internet. You can also eat well, but, unfortunately, not everywhere. Having your own transport would be very useful in Abkhazia.
Review from — vOtpusk.ru
аватар
 •  traveled 11 years ago
Rating 3.0
Was with a child. From 08.08 to 14.08. I spent 78000.00 with the flight and transfer. I consider it unreasonably expensive for former compatriots. Of the advantages - a very new building and a clean beach. There are a lot of disadvantages, the main ones are: 1. Not willingness of staff to comply with 4 * 2. A SPA in which only a sauna is free is not a virtue. … More ▾ Was with a child. From 08.08 to 14.08. I spent 78000.00 with the flight and transfer. I consider it unreasonably expensive for former compatriots. Of the advantages - a very new building and a clean beach. There are a lot of disadvantages, the main ones are: 1. Not willingness of staff to comply with 4 * 2. A SPA in which only a sauna is free is not a virtue. 3. Children's animation is practically absent. 4. The territory of the hotel is not fenced. 5. The pool is small with fresh water and does not change regularly. 6. Hotel services for its guests are more expensive than on the next street (transfer, excursions, bar prices, souvenirs, etc. ) 7. Do not call 3 meals a day a boarding house. Many other things left a depressing impression
Review from — vOtpusk.ru
аватар
 •  traveled 11 years ago
Rating 7.0
By the will of fate, the spouse is not traveling to a visa abroad, so you have to dodge somehow with going to the sea. I myself was in Egypt, Tunisia, well, as a decent Petersburger in Finnish : ). I did not want to go to Sochi, there were a lot of people. In short, this hotel, of course, has its own small-town disadvantages (food is in line, not cheap), BUT do not forget that this is Abkhazia and if you really want to relax on a clean stretch of the sea, have a room no worse than in Egypt or in others, then I advise Alex. … More ▾ By the will of fate, the spouse is not traveling to a visa abroad, so you have to dodge somehow with going to the sea. I myself was in Egypt, Tunisia, well, as a decent Petersburger in Finnish : ). I did not want to go to Sochi, there were a lot of people. In short, this hotel, of course, has its own small-town disadvantages (food is in line, not cheap), BUT do not forget that this is Abkhazia and if you really want to relax on a clean stretch of the sea, have a room no worse than in Egypt or in others, then I advise Alex. For those who for some reason cannot travel abroad, I think that this hotel is just a godsend.
Review from — vOtpusk.ru
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Новый курортный комплекс высокого уровня, возведенный в 2010 году в Гагре, на сегодняшний день не имеет себе равных среди прочих отелей Абхазии. Именно здесь вы сможете выбрать отдых по своим интересам, вкусам и привычкам.

In a hotel
  • open pool
Entertainment and sports
  • Spa or wellness center
Website: Alex Beach
FAQ
Какие развлечения есть в отеле?
Для ценителей тишины и релакса есть Спа или велнес-центр.