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We were in July 2012. The luxurious sea, the sun is warm, gentle, the nature is great, the beach is not far away and that's all the pluses of the rest in the "HOTEL" Gagra ends. The harsh truth of life begins! I must say that trips to this "wonderful place" are not cheap!! ! And the service, rooms and attitude towards guests, to put it mildly, leaves much to be desired. For 16!!! ! Days of our stay nirazu not changed neither linen nor towels. And about the cleaning of the room, I generally keep quiet: the maximum that the cleaning lady did (sorry, the maid !!! ) even the language does not dare to call her that, well, the maximum that she allowed herself was to remove the garbage and everything !! ! Nirazu did not wipe the floor, much less vacuuming - this is generally visible for a fee. And her attitude towards us was as if we borrowed 100 rubles from her and haven’t given it back for a whole year. And on the day we left, it was a crown. She told us that we would vacate the room at 11.45!!! , and she came at 11.15!!!! ! and really didn’t let me change clothes and collect things, changed underwear in front of us, started to “wash” windows, like sweeping and even !!! ! bring a vacuum cleaner. I don't even want to write about administrators. All our requests were immediately forgotten and in general they will only see that again you approach them such a "" face "" grimaces like " Well, what happened to you again. We got it already. " The fact that the numbers are shit has been written here more than once by others. It’s probably not worth repeating, although there’s a separate song about “conveniences”: well, the fact that water and light are intermittent can, in principle, be experienced, but the swinging toilet (I apologize for such intimate details) is super. Sitting on it, I didn’t think about how to do something, but about how not to screw up with it. And one more thing: our room overlooked the road (however, like most rooms of this "paradise") it was impossible to sleep, firstly, the noise of cars constantly driving along the road (there was no peace day or night), and secondly, a cafe across the road , which just accelerated to 24.00 and worked until about 03.00, well, for those who listened to "live" music in a cafe, it was probably cool, but for those who wanted to sleep at least a little, it was shitty. These are probably trifles, but because of such trifles, the impression of the rest turned out to be blurry, upon arrival home I wanted to take a break from the rest. Now about food. Yeah, I never thought I'd start to hate rice. They just fed this rice, and for breakfast, and for lunch, and for dinner, some kind of nightmare. The food was not varied, so that they did not die of hunger. Fruit was not given at all. Feeding time was often not respected, we had to wait, and even the dishes were delivered for a long time. In general, not rest, but a continuous struggle for life. So guys, listen to an experienced person and do not go to this "" HOTEL "", otherwise you will later regret a badly spent vacation.