Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
2.0
Food:
1.0
Amenities:
1.0
A couple of points from the Requirements for 4 * hotels:
". . . - Technical equipment:
Emergency lighting and power supply:
a stationary generator that provides the main lighting and the operation of the main equipment (including elevators) for at least 24 hours
Water supply:
round the clock hot, cold
(accommodation facilities must be equipped and equipped with cold and hot water supply, and sewerage; in areas with interruptions in water supply, a minimum supply of water for at least a day and water heating must be provided);
hot from the backup DHW system for the duration of the accident, preventive maintenance;
plant for the treatment of water to make it fit for drinking
(in areas where there is no guarantee of drinking water quality);
A heating system that ensures the air temperature in residential premises is not lower than 21.5 degrees Celsius and public premises is not lower than 18.5 degrees Celsius.
Air conditioning in all rooms all year round
Ventilation: forced ventilation system that provides air circulation, eliminating the penetration of foreign odors into public and residential premises
Telephone communication from the room: internal (without going outside the accommodation facility), city, intercity and international in 100% of rooms... ".
This hotel does not meet the requirements, because there were constant interruptions in water, electricity, there is no telephone in the room and no connection with the reception, there is no bottled water in the room, there is NO DOUBLE full bed in the room, only two single beds, and this is taking into account the fact that my husband and I arrived on a honeymoon trip expecting Irresistible welcome (while waiting for the key card for the room for about 40 minutes, we were not even offered tea or coffee) and a comfortable stay, not to mention the food at the hotel - it's terrible! ! Sticky pasta for breakfast, eggs in a different form every day and from fruits, apples and oranges, and those imported, as we were told from Turkey, and this is in the height of summer !!!
In Gagra themselves, there is a complete lack of infrastructure!! ! Curbs not painted, no storm sewer or it just doesn’t work, very few trash cans and my husband and I had to take waste with us to the hotel, because there was simply no place to throw garbage or you had to go quite far to the dumpster, very bad night lighting, few lanterns and it’s just not even pleasant to walk at night, the roads are all in a terrible state, you can break your legs, there is not a single flower bed, only palm trees and a couple of fountains that do not always work, landscaping is very poor, the sea is dirty! it stinks of sewerage, various garbage floats and no one cleans and cleans it, sunbeds are 400 r per sunbed... somehow expensive for such places... In Pitsunda, they turned out to be passing through advertising that there are golden sands and sandy beaches ! THIS IS NOT TRUE!! ! it is a mixture of clay grass mud and stones!!! ! the sea is even dirtier than in Gagra, we immediately turned around and left... In general, dear RUSSIANS do not go to Abkhazia, there is nothing to do there, if only to see Rizza on an excursion one day. BUT IN NO EVENT DO NOT GO TO THIS HOTEL, except for disappointment for big money you will not get anything, in extreme cases, if you really want extreme dirt and poisoning for a couple of days, go to private sectors, there are at least air-conditioned rooms from 600 rubles ! ! !
". . . - Technical equipment:
Emergency lighting and power supply:
a stationary generator that provides the main lighting and the operation of the main equipment (including elevators) for at least 24 hours
Water supply:
round the clock hot, cold
(accommodation facilities must be equipped and equipped with cold and hot water supply, and sewerage; in areas with interruptions in water supply, a minimum supply of water for at least a day and water heating must be provided);
hot from the backup DHW system for the duration of the accident, preventive maintenance;
plant for the treatment of water to make it fit for drinking
(in areas where there is no guarantee of drinking water quality);
A heating system that ensures the air temperature in residential premises is not lower than 21.5 degrees Celsius and public premises is not lower than 18.5 degrees Celsius.
Air conditioning in all rooms all year round
Ventilation: forced ventilation system that provides air circulation, eliminating the penetration of foreign odors into public and residential premises
Telephone communication from the room: internal (without going outside the accommodation facility), city, intercity and international in 100% of rooms... ".
This hotel does not meet the requirements, because there were constant interruptions in water, electricity, there is no telephone in the room and no connection with the reception, there is no bottled water in the room, there is NO DOUBLE full bed in the room, only two single beds, and this is taking into account the fact that my husband and I arrived on a honeymoon trip expecting Irresistible welcome (while waiting for the key card for the room for about 40 minutes, we were not even offered tea or coffee) and a comfortable stay, not to mention the food at the hotel - it's terrible! ! Sticky pasta for breakfast, eggs in a different form every day and from fruits, apples and oranges, and those imported, as we were told from Turkey, and this is in the height of summer !!!
In Gagra themselves, there is a complete lack of infrastructure!! ! Curbs not painted, no storm sewer or it just doesn’t work, very few trash cans and my husband and I had to take waste with us to the hotel, because there was simply no place to throw garbage or you had to go quite far to the dumpster, very bad night lighting, few lanterns and it’s just not even pleasant to walk at night, the roads are all in a terrible state, you can break your legs, there is not a single flower bed, only palm trees and a couple of fountains that do not always work, landscaping is very poor, the sea is dirty! it stinks of sewerage, various garbage floats and no one cleans and cleans it, sunbeds are 400 r per sunbed... somehow expensive for such places... In Pitsunda, they turned out to be passing through advertising that there are golden sands and sandy beaches ! THIS IS NOT TRUE!! ! it is a mixture of clay grass mud and stones!!! ! the sea is even dirtier than in Gagra, we immediately turned around and left... In general, dear RUSSIANS do not go to Abkhazia, there is nothing to do there, if only to see Rizza on an excursion one day. BUT IN NO EVENT DO NOT GO TO THIS HOTEL, except for disappointment for big money you will not get anything, in extreme cases, if you really want extreme dirt and poisoning for a couple of days, go to private sectors, there are at least air-conditioned rooms from 600 rubles ! ! !
Translated automatically from Russian. View original
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