location is good but service leaves much to be desired

Written: 4 august 2014
Travel time: 1 july 2014
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 1.0
Food: 5.0
Amenities: 4.0
We rested in the boarding house "Kavkaz" for the second time.
The first time we rested in July 2013, we lived on the first floor, I liked everything very much (one minus in two weeks they never changed bed linen).
The second time - in July 2014. We lived on the third floor, the room is terrible (although for some reason the price is more expensive than the one we had on the first floor). The bedside tables and the table are falling apart, the closet is built into the wall and it stinks that even all the things were left in the suitcases. It was scary to hang them in such a closet.
the room was cleaned only twice in two weeks - the first time when we arrived and the maid quit, the second time - before our departure, when they hired a new maid
the bed was never changed.
Either mice or rats ran around the room at night (they looked like rats in size) and did not let me sleep at night
Every day they turned off the electricity and water, and it was very annoying.

With food, too, something is not very good, compared to last year, the food is somehow monotonous
Homeless dogs constantly ran around the boarding house and the beach.
No entertainment, I had to entertain myself, it's good that they took a laptop with downloaded films, otherwise they would have died of boredom. In our time, now in all places of rest there has long been Wi-Fi (at least paid), but here is a dead zone, no civilization
The only pluses of the rest are the clean sea, beautiful nature.
But there is no desire to go to this boarding house anymore until the service is improved, but apparently no one is going to improve it
Translated automatically from Russian. View original
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