Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
4.0
Amenities:
2.0
Lord, God forbid you stay at this hotel. I travel a lot around the world and have a good idea of what a 4 star hotel is. Especially in Dubai, hotels have always differed from European ones for the better. But "Delmon" shook my imagination. I am a calm and extremely non-scandalous person, but here my patience just went out of bounds. Get ready for the same thing that happened to us:
1. For two weeks, we have not changed bed linen NEVER! The whole service was that the bed was covered, and then if only to hang a sign on the door.
2. For two weeks they NEVER HAVE VACUUMED OR DUSTED! As we drove into a room with dirt from previous tenants, we admired it for 14 days. Plus, with all the accuracy, their own garbage was inevitably added.
3. “Cleaning” in the room will be done only if you hang a sign on the door. This procedure consisted in taking out the garbage and (if the stupid cleaner is in the mood, and he was not always), then in replacing the towels. However, once after such a "cleaning" we found a bag with our garbage proudly standing on the sink. Another time, the trash can was lying on the floor after “cleaning”, or they played football with it. I’m generally silent about straining with toilet paper, napkins due to the “forgetfulness” of the staff. The staff didn't push at all. These are just champions of stupidity, laziness and slovenliness.
4. The story with towels in this wonderful hotel is generally wonderful: you will be given washed-out gray and frayed to the terry along the edges of the body towels, one for two towel-mat for the feet and one common hand towel for two. Everything. Hygiene, comrades, is not the end of this hotel at all. It's hard to imagine a more disgusting hotel. When checking in, I naively began to ask the cleaner where the towels were, they say, a tattered gray rag on the floor cannot be a towel. He joyfully stood with his boots on this towel and began to actively show that it was necessary to wipe his feet on it. Note that we actually have to stand on it with bare feet after showering. And here this monkey is shuffling along the towel with dirty boots - and it's normal. He deigned to replace this worn-out towel only after I switched to screaming, and sincerely did not understand the reason for my claims. To my persistent question, where is the face towel, he said that they do not have such and did not have them. I insisted. Groaning, quietly hating such a capricious tourist, brought a gray terry napkin 20x20 cm. I wipe the table like this in the kitchen.
5. In the bath upon check-in, we found someone's black curly hair. That is, it was not washed at all. Bathroom in rusty spots, all the seams on the tiles are cracked and moldy.
6. On the ceiling of the bathroom mold the size of half a square meter.
7. Twice met cockroaches in our room.
8. Tea bags and sugar began to be brought only after the scandal. For our use for tea drinking, two assorted containers were offered: a glass with a chip and a mug with a crack that was leaking. Four stars, damn it... Where to go.
9. The air conditioner does not work. The attendant thoughtfully twisted the air conditioner panel, when he realized that there was a dead man, joyfully opened the balcony and said that this is the air conditioner.
10. There are three dim light bulbs in the room, it is very dark. You won't be able to read in the evening.
11. The balcony is littered with pigeons. The railing is even scary to touch - covered with dirt, dust and droppings. Going out is disgusting. There was never any cleaning at all.
12. The ventilation is disgusting, there is no heated towel rail in principle, there is no place to dry swimwear and towels, they scattered linen on chairs and a table.
13. Shows TV one First channel, the image is fuzzy, ripples, in most numbers a black and white image. Barely catches muzTV, the image periodically disappears.
14. The furniture is old, all in cracks, scuffs, everything is mossy, dilapidated, antediluvian, dark and heavy. Mirror in the bathroom (to the waist) and a smaller one above the table. You won't be able to see yourself in full growth anywhere. There was a safe in the room, but it was not fixed at all, it just stood on a shelf in the closet. Can be taken out under the mouse.
15. More than half of the hotel is Russian, but the staff does not speak Russian at all, none. Only English and Arabic. The staff is lazy, untidy, lax, there is no control over the quality of services at all. No one to complain. The cleaners are only young guys who barely speak English. The feeling that only yesterday they descended from the palm tree, their idea of u200bu200bcivilization and elementary hygiene is very approximate. However, their job responsibilities are also very vague.
16. On the second floor there is a bar. Music of such power sounds in it, and the sound permeability of the building is so high that on our fifth floor the bed vibrated from crazy decibels. Discos until three in the morning, it is impossible to sleep. If you settle, ask for the left wing from the elevator, let the windows be even on the street, it is quieter there.
17. Catering restaurant language does not dare to call. Furniture about thirty years old, no less. Bitten, beaten, scratched, shabby, textile chairs with failed seats are decorated with a rich palette of various stains. The waiters sweep the crumbs off the tables onto the floor. Indeed, what is there. The whole floor is sticky. On the tables are sort of once laminated napkins to put food on them. Wonderful "dog ears" at the corner of these "products" added beauty to the murdered interior. Crockery is also battered, napkins are in short supply. The only thing I can say to be fair is that they cook quite tasty, although the variety of dishes is small.
18. The company "Coral Travel" sold us a ticket for breakfast and dinner. There are no dinners in this hotel, in principle, two meals a day consisted of breakfast and lunch. And no way to change. Why the hell are we having lunch when we're away for the day? Compensation was not expected. Lost a lot of money.
19. A free bus from the hotel to Almamzar Beach leaves at nine, back at one. On the way, the bus picks up tourists from other hotels, in fact you get to the beach at 10 o’clock. There is so much time to enjoy the sea. The beach is dirty, fine sand covered in garbage and cigarette butts, although paid. Where the money goes, why such dirt is not clear. The toilets are filthy, there is no toilet paper in them at all, water (Arabs use the shower after relieving themselves) is puddles on the floor, no one wipes it. Although the sea itself is clean, the descent into the water is excellent. Umbrellas, sun loungers, towels are also paid.
20. On the last day, drinks were stolen from our mini-bar in the room and forced to pay for what we did not drink. If anything, one can of cola 0.25 costs 150 rubles in our money in the mini-bar. So give up the mini-bar immediately. Let them take everything.
21. The advertisement of the hotel said that it has a gym. It didn't exist at all. The outdoor pool on the roof and the sauna were open until six in the evening. The pool and sauna are more or less normal, there are no special complaints. Though the water could have been warmer.
22. Hotel guide Elena from the tour operator Coral Travel was in a hurry. I came to the end of the second day of our stay at the hotel, when we had already orientated ourselves in the situation, quarreled with the hotel staff, demanding the proper service and comfort. She babbled on-duty phrases, said that it was written about excursions in a brochure, let's take excursions as soon as possible or I went. What is there to tell about the city, sights, protect against mistakes, give advice. It felt like we knew more than she did. We were not offered tours, but we clarified with her what we learned from the Internet before the trip. Her task is not to inform tourists and help them, but to sell them more excursions and run away. But we are still lucky. To other tourists who arrived later than us, she generally stated that she could not come to the meeting. They never saw her. For objectivity, I note that the tours offered by her were on par with or even slightly cheaper than those offered by other tour operators. By the way, the sellers of excursions and entertainment go to the beach - it turned out to be more expensive to buy from them.
1. For two weeks, we have not changed bed linen NEVER! The whole service was that the bed was covered, and then if only to hang a sign on the door.
2. For two weeks they NEVER HAVE VACUUMED OR DUSTED! As we drove into a room with dirt from previous tenants, we admired it for 14 days. Plus, with all the accuracy, their own garbage was inevitably added.
3. “Cleaning” in the room will be done only if you hang a sign on the door. This procedure consisted in taking out the garbage and (if the stupid cleaner is in the mood, and he was not always), then in replacing the towels. However, once after such a "cleaning" we found a bag with our garbage proudly standing on the sink. Another time, the trash can was lying on the floor after “cleaning”, or they played football with it. I’m generally silent about straining with toilet paper, napkins due to the “forgetfulness” of the staff. The staff didn't push at all. These are just champions of stupidity, laziness and slovenliness.
4. The story with towels in this wonderful hotel is generally wonderful: you will be given washed-out gray and frayed to the terry along the edges of the body towels, one for two towel-mat for the feet and one common hand towel for two. Everything. Hygiene, comrades, is not the end of this hotel at all. It's hard to imagine a more disgusting hotel. When checking in, I naively began to ask the cleaner where the towels were, they say, a tattered gray rag on the floor cannot be a towel. He joyfully stood with his boots on this towel and began to actively show that it was necessary to wipe his feet on it. Note that we actually have to stand on it with bare feet after showering. And here this monkey is shuffling along the towel with dirty boots - and it's normal. He deigned to replace this worn-out towel only after I switched to screaming, and sincerely did not understand the reason for my claims. To my persistent question, where is the face towel, he said that they do not have such and did not have them. I insisted. Groaning, quietly hating such a capricious tourist, brought a gray terry napkin 20x20 cm. I wipe the table like this in the kitchen.
5. In the bath upon check-in, we found someone's black curly hair. That is, it was not washed at all. Bathroom in rusty spots, all the seams on the tiles are cracked and moldy.
6. On the ceiling of the bathroom mold the size of half a square meter.
7. Twice met cockroaches in our room.
8. Tea bags and sugar began to be brought only after the scandal. For our use for tea drinking, two assorted containers were offered: a glass with a chip and a mug with a crack that was leaking. Four stars, damn it... Where to go.
9. The air conditioner does not work. The attendant thoughtfully twisted the air conditioner panel, when he realized that there was a dead man, joyfully opened the balcony and said that this is the air conditioner.
10. There are three dim light bulbs in the room, it is very dark. You won't be able to read in the evening.
11. The balcony is littered with pigeons. The railing is even scary to touch - covered with dirt, dust and droppings. Going out is disgusting. There was never any cleaning at all.
12. The ventilation is disgusting, there is no heated towel rail in principle, there is no place to dry swimwear and towels, they scattered linen on chairs and a table.
13. Shows TV one First channel, the image is fuzzy, ripples, in most numbers a black and white image. Barely catches muzTV, the image periodically disappears.
14. The furniture is old, all in cracks, scuffs, everything is mossy, dilapidated, antediluvian, dark and heavy. Mirror in the bathroom (to the waist) and a smaller one above the table. You won't be able to see yourself in full growth anywhere. There was a safe in the room, but it was not fixed at all, it just stood on a shelf in the closet. Can be taken out under the mouse.
15. More than half of the hotel is Russian, but the staff does not speak Russian at all, none. Only English and Arabic. The staff is lazy, untidy, lax, there is no control over the quality of services at all. No one to complain. The cleaners are only young guys who barely speak English. The feeling that only yesterday they descended from the palm tree, their idea of u200bu200bcivilization and elementary hygiene is very approximate. However, their job responsibilities are also very vague.
16. On the second floor there is a bar. Music of such power sounds in it, and the sound permeability of the building is so high that on our fifth floor the bed vibrated from crazy decibels. Discos until three in the morning, it is impossible to sleep. If you settle, ask for the left wing from the elevator, let the windows be even on the street, it is quieter there.
17. Catering restaurant language does not dare to call. Furniture about thirty years old, no less. Bitten, beaten, scratched, shabby, textile chairs with failed seats are decorated with a rich palette of various stains. The waiters sweep the crumbs off the tables onto the floor. Indeed, what is there. The whole floor is sticky. On the tables are sort of once laminated napkins to put food on them. Wonderful "dog ears" at the corner of these "products" added beauty to the murdered interior. Crockery is also battered, napkins are in short supply. The only thing I can say to be fair is that they cook quite tasty, although the variety of dishes is small.
18. The company "Coral Travel" sold us a ticket for breakfast and dinner. There are no dinners in this hotel, in principle, two meals a day consisted of breakfast and lunch. And no way to change. Why the hell are we having lunch when we're away for the day? Compensation was not expected. Lost a lot of money.
19. A free bus from the hotel to Almamzar Beach leaves at nine, back at one. On the way, the bus picks up tourists from other hotels, in fact you get to the beach at 10 o’clock. There is so much time to enjoy the sea. The beach is dirty, fine sand covered in garbage and cigarette butts, although paid. Where the money goes, why such dirt is not clear. The toilets are filthy, there is no toilet paper in them at all, water (Arabs use the shower after relieving themselves) is puddles on the floor, no one wipes it. Although the sea itself is clean, the descent into the water is excellent. Umbrellas, sun loungers, towels are also paid.
20. On the last day, drinks were stolen from our mini-bar in the room and forced to pay for what we did not drink. If anything, one can of cola 0.25 costs 150 rubles in our money in the mini-bar. So give up the mini-bar immediately. Let them take everything.
21. The advertisement of the hotel said that it has a gym. It didn't exist at all. The outdoor pool on the roof and the sauna were open until six in the evening. The pool and sauna are more or less normal, there are no special complaints. Though the water could have been warmer.
22. Hotel guide Elena from the tour operator Coral Travel was in a hurry. I came to the end of the second day of our stay at the hotel, when we had already orientated ourselves in the situation, quarreled with the hotel staff, demanding the proper service and comfort. She babbled on-duty phrases, said that it was written about excursions in a brochure, let's take excursions as soon as possible or I went. What is there to tell about the city, sights, protect against mistakes, give advice. It felt like we knew more than she did. We were not offered tours, but we clarified with her what we learned from the Internet before the trip. Her task is not to inform tourists and help them, but to sell them more excursions and run away. But we are still lucky. To other tourists who arrived later than us, she generally stated that she could not come to the meeting. They never saw her. For objectivity, I note that the tours offered by her were on par with or even slightly cheaper than those offered by other tour operators. By the way, the sellers of excursions and entertainment go to the beach - it turned out to be more expensive to buy from them.
Translated automatically from Russian. View original
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