Travel agency review Дельта Тревел (Kyiv)

NOT WARNED ABOUT FLIGHT CANCELLATION

Author:
Date of purchase: 20 july 2015
Written: 18 september 2015
1.0
Travel agency: Дельта Тревел (Kyiv)
Service type: авиаперелёт

We bought an air ticket for a direct flight Kyiv-Ashgabat from an employee of Zarina. Arriving at the airport, it turned out that the flight was canceled (Turkmenistan Airlines did not want to work with Ukraine), AND NOBODY WARNED US! They called Zarine - she roared us that they say you are calling me, you should have been warned by other tour operators, and in particular Vostok Avia! To which the representative of Vostok Air, when we arrived at them, made round eyes! Yes, this is understandable, what does Vostok Avia have to do with it, we bought tickets at Delta Travel! To my question to Zarina, whose fault was that we were not warned about the cancellation of the flight, there was silence. We had to buy another ticket. Thank God, we managed to get our money back for that canceled flight, but you don’t wish on anyone how much we experienced that day.




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