REVIEWS ABOUT TRAVEL COMPANIES
LATEST REVIEWS ABOUT TRAVEL AGENCIES
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18. 10. 2019 purchased a tour to Synevyr. during the tour, the guide collected money for a ski lift in Mezhyhirya, arguing that he would not collect it on the spot and not waste time on it. Collected 120 UAH. after a ride on the lift, I decided to ask about the real cost and as it turned out, it costs 80 UAH for an adult in two directions, and 60 UAH for children. →
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Tour "Rome attracts us" bought almost 2 months. My agent, according to the tour operator, told me that on October 6 the trip was in doubt, very few tour packages were sold. I called the tour operator myself and asked if the tour is in guaranteed tours, can I be sure that it will take place? In an uncertain voice, they answered me that there is no guarantee that the tour can be canceled the day before the start, and that the tour is guaranteed, nothing means! They kept them in suspense almost to the end, and then they answered, why, they say, you are worried, because the tour is guaranteed, it will take place anyway! Well, very strange informing customers! I liked the tour itself, I saw what I had dreamed of for a long time, but everything was running and running, there was no time even to take a normal picture. →
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We got a very good boy, showed everything, told everything and was constantly in touch. We are satisfied with our consultant. Everything was fine with the transfer. →
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Everything was correct, professional, everything was fine with the service in this agency. Our operator is TUI, everything was fine, on time, according to plan, everything is fine with departures / arrivals. →
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The service at the agency is good, we flew with ANEX TOUR, there were no transfers of flights, we liked it. But the guide at the hotel was, let's say, not positively disposed, to whom he did not "suck" his excursion, he really did not behave well with those. →
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Called the first time. Without listening to the essence of the problem, the connection was cut off. The tube was no longer removed. →
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Used the services of the operator for the first time. The departure time from Kyiv was postponed (they stole 6 hours of the time of the already paid vacation). Upon arrival, anex tour agents began to impudently sell sightseeing tours (information about the hotel, location, interesting places, hotel infrastructure is zero). They refused to accept a return transfer form from us, we had to come with the whole crowd several times (the representatives of the annex, even when we arrived 10 minutes before the appointed time, refused to accept completely filled out forms for processing the departure and again tried to sell their excursions. →
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The girl at the agency gave us good advice, she didn’t select a tour for me, I found him myself, came to the agency and said that I wanted to go to this hotel. They actually performed the function of preparing the treaty and that's it. There are no complaints about the agency, our agent was very friendly, we also communicated with her in Viber, if there were any questions, the reaction was instant. →
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The agency is good, the girls are good, they are great. If they postpone the flight or any changes, they inform about it. Luckily, we didn't have any reschedules. The only thing is that 1 or 2 days before departure, I received a message on viber that the flight was postponed from 1 a.m. to 2 a.m., then to 12 a.m., I was a little worried, because we had a JOIN UP operator, but there was no information about him very good reviews, but we arrived in Boryspil, registered in 20-30 minutes and the plane was delayed literally for 10 minutes, we generally flew back very quickly, ahead of time. →
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I bought the tour at the PEGAS TOURISTIK agency, I liked everything, in principle, the girl communicated with us normally. I did not like that the flight was postponed, but this does not depend on the agency. There was one more thing that we didn’t like very much, I would like to leave such a wish to the agency staff so that they warn tourists that there is no Duty Free in terminal F, usually before departure we go there to buy something, we it was calculated, but it didn’t work out, in fact, this is important, so I want to warn other tourists so that they know what to expect. →