REVIEWS ABOUT TRAVEL COMPANIES
LATEST REVIEWS ABOUT TRAVEL AGENCIES
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Travel agency assessment:
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The quality of service in the agency was normal. I chose the tour myself, telephoned the agency and asked if they could sell me. The agency confirmed the possibility of buying the tour, after which I went to them, having paid the money and we promptly processed everything. The tour operator Join up has proponed us a little bit of an unfavorable layout of the flights. →
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Arrived from Sharm el-Sheikh on October 24, 2019 without luggage (luggage the travel agency left in Egypt). For three days there is no information about the location of luggage. Horror!!!! →
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18. 10. 2019 purchased a tour to Synevyr. during the tour, the guide collected money for a ski lift in Mezhyhirya, arguing that he would not collect it on the spot and not waste time on it. Collected 120 UAH. after a ride on the lift, I decided to ask about the real cost and as it turned out, it costs 80 UAH for an adult in two directions, and 60 UAH for children. →
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Tour "Rome attracts us" bought almost 2 months. My agent, according to the tour operator, told me that on October 6 the trip was in doubt, very few tour packages were sold. I called the tour operator myself and asked if the tour is in guaranteed tours, can I be sure that it will take place? In an uncertain voice, they answered me that there is no guarantee that the tour can be canceled the day before the start, and that the tour is guaranteed, nothing means! They kept them in suspense almost to the end, and then they answered, why, they say, you are worried, because the tour is guaranteed, it will take place anyway! Well, very strange informing customers! I liked the tour itself, I saw what I had dreamed of for a long time, but everything was running and running, there was no time even to take a normal picture. →
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We got a very good boy, showed everything, told everything and was constantly in touch. We are satisfied with our consultant. Everything was fine with the transfer. →
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Everything was correct, professional, everything was fine with the service in this agency. Our operator is TUI, everything was fine, on time, according to plan, everything is fine with departures / arrivals. →
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The service at the agency is good, we flew with ANEX TOUR, there were no transfers of flights, we liked it. But the guide at the hotel was, let's say, not positively disposed, to whom he did not "suck" his excursion, he really did not behave well with those. →
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Called the first time. Without listening to the essence of the problem, the connection was cut off. The tube was no longer removed. →
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Used the services of the operator for the first time. The departure time from Kyiv was postponed (they stole 6 hours of the time of the already paid vacation). Upon arrival, anex tour agents began to impudently sell sightseeing tours (information about the hotel, location, interesting places, hotel infrastructure is zero). They refused to accept a return transfer form from us, we had to come with the whole crowd several times (the representatives of the annex, even when we arrived 10 minutes before the appointed time, refused to accept completely filled out forms for processing the departure and again tried to sell their excursions. →
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The girl at the agency gave us good advice, she didn’t select a tour for me, I found him myself, came to the agency and said that I wanted to go to this hotel. They actually performed the function of preparing the treaty and that's it. There are no complaints about the agency, our agent was very friendly, we also communicated with her in Viber, if there were any questions, the reaction was instant. →